I'm writing this complaint to see if someone can help me out, PLEASE!!
We recently transfered from an apartment to another in the same complex & we paid EVERYTHING they asked us to pay to the last cent!
Now, like always, they're charging us for things were not supposed to pay for. We are being charged for the carpet wich I think is ok but they want $400 dollars. They are also charging for month to month fees $95 dollars & that isn't fair because we told them that we wanted to move out three months before our contract expired & they still didn't have an apartment ready by the date it expired so, we had to stay 11 days in our old apt. & pay rent there & then come pay rent over in the new apt. It wasn't our fault that they didn't have an apt. ready & now they want us to pay. They are also charging us for a water bill that we already paid for & I really don't think it's fair!
I've talked to our caseworker & she won't say anything cause she's probably scared of the manager or something. I've also talked to the manager twice & I just won't make her understand that they are wrong & that they are defenatly taking ADVANTAGE of us!
I would really appreciate someone's help.
Thank You