The Fertility Shop Reviews
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hkk
September 6, 2009
not sending items billed for
I"ve ordered two separate items and waited over a month before they arrived. They don't even process your item it seems unless you complain no less than 5 times by phone and/or email. I suggest the site "trying to conceive". they are awesome and I will ONLY use this site for my fertility needs going forward.
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luciouslipslori
July 27, 2009
Product nor reimbursement received
I sent almost $200 for an ovulation test kit and didn't receive anything! When I contacted them it was almost impossible to get a hold of them, the phone number never was answered, never went to voicemail. Finally I found an email and it took awhile to get answered back. Finally 'Diane' said they hadn't even shipped the product (about 2 months after my cheque was cashed), they said I sent the wrong amount (CDN vs USD) which they never bothered to post anywhere or let me know so I got suspicious and said I wanted my money back rather than pay the $40 difference (plus she said the difference was actually $90, like that's a realistic exchange rate on $200!). Finally 'Diane' told me that they would cut me a cheque the week of Janurary 29th, 2009 (I made the order middle of October) and after two more follow up emails, that were not even acknowledged, I still don't have my money back to this date. After looking into the feedback on this company (too bad I did it after the fact) it is clear this is a scam, there are far too many stories of people not getting what they ordered and not getting reimbursed either! How horrible to scam women already in pain because of the inability to have children, who only want anything that will help the hope they might still be able to conceive! Dispicable! I'm finding as many places as I can to post negative comments about them, hopefully save other women from the same deceipt. I really wish I had read more on them before deciding to buy.
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December 2, 2008
Rip off
I bought a product online for 2 weeks now and haven't receive a thing. I contacted the fertility shop numerous of time and gotten an answering machine, stating that they are really busy on the phone with customer, that I should leave a message. I have left them about 20 messages and gotten any response. They withdraw the money out of my account the very same day. I also email them 10 times, still no response. I really trusted that I would get my product from them that is why I ordered from them.
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October 24, 2008
Unauthorized charges
I bought a product online for 2 weeks now and haven't receive a thing. I contacted the fertility shop numerous of time and gotten an answering machine, stating that they are really busy on the phone with customer, that I should leave a message. I have left them about 20 messages and gotten any response. They withdraw the money out of my account the very same day. I also email them 10 times, still no response. I really trusted that I would get my product from them that is why I ordered from them.
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