1/3/2011

On 12/29/10 My husband bought a pair of sale sneakers in the York PA ( store # 137) from Cory. Cory took my husband's card tried to make the transaction, telling us that Finish Line's server was down, and asked us to pay cash. We were suspicious since the credit card register used looked like the sale went through. We asked to speak to Store Manager ( Mike Buckle) and he said the same thing. However he tried again, and this time the charge went through. When we got home, there were not one but two pending charges for the same amount on our card. I called the store Manager, who was useless and told us to call customer service. After a 34 minute wait, I asked to speak with a supervisor ( Scott Tollen or Tolland) and he said they do not see any record of two charges for the same item. Now six days later the first $42 charge is permanent and the second $42 charge is still pending. I am waiting to see if the second charge goes through so I can write to have my credit card company pull it.