Recently our business has cancelled AT&T business phone lines due to economical challenges. We were aware that we would receive early cancellation fee. However, communication sales tax should not be imposed on a fee, only on communication services. When we called AT&T, they told me "sorry you feel this way, Call your Senator, but we will not *** the tax". I asked for a supervisor or a manager in billing or complaints.
They reply "No one will talk to you." How about an address? "No, we don't give that out, there is no one for you to write to" At this point, I laughed and hung up.