I went into the mall to check out some tmobile phones and see if there were any deals going on. This asshole nick billings the supposed manager of this kiosk told me i was approved to get phones if i paid a $250 deposit which this dick convinced me to pay. A month later i recieved a $400 bill in my name for 3 other #s that he put onto my account that i had never authorized. This cock sucker lied, i never had a deposit i was approved for 5 lines no deposit this kid kept my $250 and screwed over my credit, i now owe tmobile $600 which i refuse to pay cause i never authorized this shit. I sent my sister in to this kid the week after i got a phone with him thinking he was a good guy and he put 2 numbers under her name and she never actually got a tmobile phone. this kid is a fucking scumbag, he is the scum of scum and why people cant trust random people. You are a horrible person NICK BILLINGS and karma is a bitch.

I have had the unfortunate circumstance of meeting up with this organization. I recently searched for a new cell phone provider because of the sale of Unicel. I spoke with an agent in the South Portland Mall and expressed a need for service into Canada. I explained that on my Unicel line I have a service called Canada as Home and I get all Canadian calls free, no roaming, no long distance. I pay $10.00 a month extra for that service. I was told that T-Mobile has the same service but a little different pricing. I would have to pay an extra $5.00 a month and I was quoted $.07 cents a minute for calls into Canada, $.07 cents a minute while in Canada calling out of Canada and $.14 cents a minute while in Canada calling another number in Canada. I accepted this and signed the contract. I paid for the two new phones I needed and started using the phones on a Friday. On Saturday I signed up for the T-Mobile online account manager and found, to my horror, that the fees were in fact $.69 cents a minute for all Canadian calls plus roaming fees. I immediately contacted T-Mobile and was advised that the Mobile Solutions account rep had lied to me, that the online rates were the real rates. I instantly canceled the service, only having the phone for two days, and was assured by Mobile Solutions that there would be a complete refund and that I would not be billed as this was certainly their fault.

I have been HARASSED DAILY by T-Mobile for a bill that started out at well over $200.00 and is now down to $110.00. I refuse to pay this fee as I was ASSURED by Mobile Solutions management that they would handle this and I would not have to pay. This started in December of 2008 and it is now march of 2009 and the daily harassing calls continue. I have submitted a complaint with the Maine Attorney Generals office and the Maine Consumer Advocate's office and hope that eventually this practice of lying to sell a service will be brought to light and someone at either Mobile Solutions or T-Mobile will wake up and realize this is FRAUD, plain and simple. I will not allow them to bully me into something I did not agree to.