dear sir,
the mobile store cash back offer is nothing but a the great mobile store fraud offer as they are not providing the benefit i m one of the sufferer of this cash back offer you can see the mail discussion by their team and all wrong feed backs were provided by custoomer care executives that i will recieve my check next week and they provide me check no. for the same. this is since 1st week of jan 2010
till date that next week hasn't arrived my cash back was for 2 blackberry tours billed at 27990 x 2 = 55980 so my 5% cash back is almost rs 2790

this is nothing but fraud and cheating case


dear sir,

it is highly disgusting on your part that i have to keep follow up. i was told that i will recieve my cash back offer by first week of january 2010 which has past. i would like to know if i am going to get that cash back offer or not. i will definitely see to it that this case goes to the press and consumer court so that in future you are not able to cheat on people. this type of service is not expected from any corporate group.
remember justice delayed is justice denied you are doing exactly that fooling people with your gimmicks. ihave read in papers that yau haven't given cash back offer to several of your customers but believe me i will pursue this case to the court.

thanks and regards( disgustingly)

ravinder singh

--------------------------------------------------------------------------------
From: [email][email protected][/email]
To: [email][email protected][/email]
Subject: RE: Customer Complaint
Date: Tue, 15 Dec 2009 16:50:39 +0530


Dear Mr. Saluja,


Thank you for updating your feedback in our website.


We believe our representative has answered your query and hope it is to your satisfaction.


For any further assistance you may call The MobileStore Customer Service 24x7 at 6000 6363 or toll-free number 1800 - 425 - 6363 or write in to [email][email protected][/email]. You can also visit our website [url=http://www.themobilestore.in]The MobileStore - Best Mobile Phone Deals, Buy Mobile Phones, Cell Phone Accessories, Offers, Tips[/url] for more information.


Yours sincerely,

The Mobicares Team


--------------------------------------------------------------------------------

From: [email][email protected][/email] [mailto:[email protected]]
Sent: Monday, December 14, 2009 11:39 PM
To: [email][email protected][/email]
Subject: Customer Complaint


Complaint Mail


Dear All,

ravindersingh saluja has posted Complaint. Kindly go through it and do the needful.

The Complaint is as follows:

Name
ravindersingh saluja

Email
[email][email protected][/email]

Phone
9325021893

Subject
Miscellaneous

Address
s.no.22, plot no.66, pritam hieghts, flat no.18, balaji nagar, dhankawadi, pune-411043.

Country
India

Age
41

Sex
Male

Complaint
5%cash back not recd till now for 2 blackberry tour handset. buy date 2/11/09 and 7/11/09

Product
Mobile Phones

Brand
Blackberry

Model
tour

Nature of complaint
non reciept of 5% cash back details already sent

TMS customer
Y


For any further assistance please call The MobileStore contact center at 6000 - 6363 or toll-free number 1800 - 425 - 6363 from 10am to 7pm or write in to [email][email protected][/email] .You can also visit our website [url=http://www.themobilestore.in]The MobileStore - Best Mobile Phone Deals, Buy Mobile Phones, Cell Phone Accessories, Offers, Tips[/url] for more information.


Thank you once again and enjoy shopping.


Best Regards,
The MobileStore Team


--------------------------------------------------------------------------------
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I bought a cell for 15k and within 4 days the cell was not working properly . i was saving money for long time to buy this cell as money is not sea water for me...

i went and asked them in THE MOBILE STORE but they are not responding properly and they even not handling the customer in a decent manner ... i am fed up

i just want the higher authorities to take necessary actions on them...and for the people dont buy cell in that shop

Hi

I am Resident of Jaipur , working in Airtel as a Manager Finance.

Yetserday Night , I purchase a Mobile ( Sony Ericcssion W660i - Cost Rs 10799) from one of The Mobile Store in Jaipur ( Location Opp Ganpati Plaza .... M.I .Road).

Time is about 8.30 PM. The problem which i saw while checking Mobile at home was a " Big Cut on Screen" that same cut is also at Packing cover of Mobile which got spread over Mobile Screen before opening. The guys at store denying the fact but they cheated me by kept me busy in Listening Music instead of getting me acquanted with Functions.

Again i go there at 10 Pm ... they are arguing with me ... then they gave me a Screen Cover cost Rs 100 . ( When i Move out of the store they all are laughing on me"

Again i Called Operations Manager " Mr Arvind Yadav" but nothing has been resolved .

Its a big discomfort from my side as i went on their as recommended by my collegues in AIRTEL

i can go th Consumer Court if the same was not resolved at the earliest.