The National Mortgage Fund is run by Donald Myers. Mr. Myers talks a good game, but his customer service and delivery on promises is slow and terribly scattered. I literally had to hunt him down to get updates from him on my refinancing and he takes forever to return voicemails and/or emails.

Furthermore, he is constantly late to meetings and is barely apologetic about it. I'm sure he works hard for $1 million + loan deals, but I wouldn't recommend him to anyone who is a typical consumer. Given the current economic and competitive market for mortgage companies, I'm surprised he doesn't realize this type of customer service "doesn't cut it".