The Nuera Network

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Contact Information
California, United States

Phone number: (877) 967-7250
nueranetwork.com

The Nuera Network Reviews

CharliePZ July 18, 2009
Gay Dating / Matchmaking RIPOFF
Nuera is "a same-sex personal introduction service". They are highly skilled salespeople, but my experience is that they're not nearly as good at the job of matchmaking, which they offer for a jaw-dropping price.

Clients must pay a huge upfront fee, but Nuera makes no promises about how long it will take to refer you to the contracted number of matches -- weeks, months, years -- except for a vague reference to "a timely manner, based on the availability of compatible referrals". They won't reveal how many or few clients they have, or share photos of their clients, so you don't get to see the person they want to match you with until you agree to accept that person as one of your limited number of matches. Each client gets a set number of referrals for a predetermined fee (fees vary per client, based on undisclosed variables).

I signed an agreement to not tell how much I paid, but I will say it is considerably higher than any similar service I've found. Look at the Executive Gay Dating website. I've read complaints about them too, and have NO experience with them, so I can't speak one way or the other about their service, but at least they list their fees. Nuera's fees are a lot higher. Still, my complaint is not so much about the outrageous fee, which admittedly I agreed to pay. My complaint is mostly that they were not good at matchmaking! None of the matches they found for me fit within the specifications I was asked to provide. Because their client list is so limited by the cost involved, the matching pool is undoubtedly small (they may tell you or imply that they have hundreds). They can only match clients with other clients. They have extremely high-pressure sales reps, telling enticing but wildly unrealistic stories about their service as it regards your future happiness.

PLEASE read the Better Business Bureau's site about this company. I sure wish I'd read it before I gave Nuera my money!

From the Better Business Bureau's Comments & Analysis:
"the majority of complaints generated for this industry concern verbal misrepresentations by salespersons and contractual disputes regarding cancellation and refunds. To avoid potential problems when considering a dating service, we recommend that you make sure you understand exactly what services your contract provides for before making a buying decision. Don’t succumb to high pressure sales, and don’t rely on verbal claims of successful matches and satisfied clients. Careful reading of the contract will reveal that the company cannot make any guarantees you will find a satisfactory match.

Before you join a service...Find out how many active members are in your area, how often the member information is updated, and what methods the company uses to facilitate matches."

You might get lucky. They might eventually match you with someone that turns out to be your next partner, from among their limited clientele. Do some more research first. Find out what more than just a few strangers have to say. If one of your experienced trust-worthy friends can personally recommend this company and if you have enough spare money to be able to say "hey, why not just give this a try?", then hey, go for it.

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