I've read several complaints about this company but feel it necessary to add a very real warning. Unlike most people, I was able to get a refund from this company but that is because they matched me with someone who committed a first degree murder less than two weeks after being given my telephone number. Not only is this company atrociously bad at actually matching people with compatible matches, but they don't even do adequate background checks to insure that they are not risking the lives of their members. DO NOT RISK YOUR LIFE on this service that will not work. If you really want to use a dating service, use an online service that charges a fraction of the cost. Most people are naturally more cautious about online connections than they would be with someone introduced to them by a company who allegedly does background checks.

The Right One is a complete fraud. They will make no effort to match your profile with someone similar, so you will pay thousands of dollars for the potential to meet someone with whom you have zero chance of developing a relationship. Call to speak to a counselor and you are told that this is a "process" and it takes time to find the proper match, and then they try to sell you on renewing your contract for more introductions. A company with supposed skill at match making and with an extensive profile inquiry should be able to make reasonable matches the first or second time out, not 12th or 20th time out. Don't waste your money on this loser organization.

In 2006, I went to small claims court to reclaim money from the Right One in Dallas, TX. Mr Ted Law, the owner, represented his organization and the court ruled against my claim because I had only given The Right One a chance to match me with three of the thirteen people promised.

Mr Law, upon hearing the ruling, told the judge and myself that he would personally refund the money. He promised, if I gave him the chance to redeem the to-date ineffectual efforts to introduce me to any viable friendship or relationship candidate and he failed, he would refund my money.

Three years later in 2009, when I reminded him by letter of his promise and his company's ineffectual efforts to find a match, he first called then sent a letter stating that he would refund at least half my deposit at this point and continue his efforts to find a viable candidate to meet my criteria. When Ted Law personally called me, he wanted to ensure that I understood his dedication to finding a viable match for me and the validity of the organization's promises. He did, at that time, strike an agreement with me to refund half the money since his organization had made over eight ineffectual matches during the three years since my original agreement with them.

I signed and returned the agreement for a half-deposit refund in March 2009. In early June 2009, I called to check on the status of the payment and asked for Mr. Law. The receptionist informed me, at 4:20 PM, that everyone was out to lunch and she would check on the status of my claim and have Mr Law get back to me.

I will mention that I am now over 60 years old and an unemployed woman who was duped by a group of apparently unsavory and fraudulent business people. Ted Law and the employees of his organization seem to prey on elderly and professional people in the Metroplex and make empty promises about refunds and ethics.

If, and when I receive my promised payment, I will retract this report. Until then... the type of organization the Right One and Mr. Ted Law represents is obvious.

I joined The Right One after 5 hours of interviewing(at 11:30) at night on May 5th 2008. I put down $1, 500.00 and signed an agreement for a remaining balance of $4995.00. I was told if I cancelled within 72 hours, I would only owe $95.00 processing fee. I called customer service the next day to cancel (left a message) and sent a certified letter of cancellation on May 7th. The person who interviewed me called to find out why I had left a message on their recording and I told her I sent a letter to cancel and I wanted my $1, 500.00 back. She stated the "agreement" says I don't get it back. I have two problems with that statement. They gave me a packet of information. On the "agreement" the $1, 500.00 is called an "Initiation Fee" and the total price I owe is $5995.00. On the form they filled out for the direct debit from my bank, the $1, 500.00 is a "down payment" and the total I owe is $4995.00. How much do I REALLY owe? Was it an "initiaion fee" or a "down payment" I gave them? They have yet to answer that question. I would NEVER have signed a document nor written a $1, 500.00 check if I didn't for a moment think I wouldn't be able to cancel and get my money (or a portion) of it back. I wasn't even a member for 24 hours before I called to cancel and officially cancelled well within the "72 Hours" I was told I had. Now, they are telling me that based on the "agreement" I signed at 11:30 at night, they don't owe me any money. Heck, they cashed my check 2 days AFTER they knew about my cancellation. I fully expected for them to have me pay the $95.00 I was told I may have to pay and refund the rest. Boy was I wrong. I received a letter from them on May 19, 2008 and they will NOT refund my $1, 500.00 because of "services" they provided to/for me and the "agreement" I signed. They haven't done anything for me.

I wish I found this sight before joining the Right One. They suck you into purchasing the most expensive membership they can which for me was $4000. They are nothing more than used car salesmen looking to make the score. After you spend 2 hours telling them who & what you are looking for and what attracts you to someone, they promise you quality singles who fit your stated preferences and characteristics. This is bullshit!!They sent me nothing but loosers. They match you with uneducated people who still live with their parents because they aren't able to make it on their own. They send people who are still married, are alcoholics and just plain dumb. Some months you get no matches at all. All they care about is making you pay the big bucks up front & then continue to charge you monthly dues as well even if they send no matches to you. I called & wrote letters to them expressing my concerns and they don't want to hear it. They say I'm being rude, unprofessional, and unrealistic using language like "looser" & "bum" to describe the matches that they have sent to me and calling them a fraud.

Don't waste your money with this company. I wish I new then what I know now. You WON'T get your money back & that's exactly how they plan it. Complaints are all over the Better Business Bureau website as well which The Right One doesn't respond to. The Right One will never respond to you & your complaints. They just brush you under the rug & go on to their next unsuspecting victim. DON'T BE NEXT!!!