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April 30, 2008
false statements
The Right One is a matchmaking service. I am a dissatisfied member. I met with their rep and asked how many available members were in my age range in the immediate area. They told me prior to signing a contract that they had numerous matching members currently available to meet that matched my desired criteria. In fact I re-asked the same question 2 more times to be sure and was assured each time that there were numerous matching members immediately available. They also indicated I could purchase an option to put my account on hold temporarily in case I wanted to continue to see a particular member since without the hold option I would continue to receive matching member referrals every 30 days, or sooner if I desired. This further reinforced the idea that they had numerous matching members immediately available. The contract does state that referrals are made on an as-available basis. Since I lived in a highly populated area and the representative made it quite clear that there were numerous immediately available matching members I believed them. I joined to receive a total of 10 matching member referrals. I promptly received contact information on a matching member. I decided to move on to my next match and requested info on another matching member. Then I was told that there were no other available members and regardless of what I was told the contract states member referrals will be made on an as-available basis. I requested a refund and told that no. My mistake is that I believed what they said. Had they indicated that referrals really will be on an as-available basis as stated in the contract I never would have joined as opposed to making false statements I would not have joined. After a verbal complaint I sent a written complaint to the right one and to the Better Business Bureau for assistance. So far the Right One has not replied to my letter or to the BBB.
As a consumer I suggest you avoid this company since you cannot believe what they say. I also see that there are numerous complaints filed with Consumer Affairs.
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April 1, 2008
Fraud!
I am writing this because I feel a moral obligation to warn any potential employees or customers of The Right One about what I know. This Dallas company owned by Ted Law is a dating service that charges an estimated $500 per introduction, with memberships ranging from $500 to $15, 000. First and foremost, they make their money by keeping you SINGLE. As long as they can bamboozle you with their charm and fast talk they will continue taking your money. Second, if they were truly good at what they did and genuinely cared about helping people find the one they are looking for, it would not take 30 introductions. During my last week as an employee there, I was reprimanded for not setting up an appointment for a 58-year-old Nigerian man who wanted to meet a 20-year-old white or Asian woman. Even though I knew for a fact that kind of match was unattainable, the only thing management was upset about was losing a potential client with over $150, 000 annual income. Although I would be paid a hefty sales commission, I could not, with clear conscience, accept that client and set up his appointment.
In 1988, when my daughter was born, I made a decision to treat everyone I come in contact with, the exact same way Id want them to treat my child. With that said, dear Mr. Ted Law: I wish for you ALL that you deserve. I will pray for your children because no amount of money can buy true peace of mind. This company's lack of ethics does not end with the clients. Lets examine the way they treat their employees. When a person just starts the job, the company will make sure their first two or three paychecks will be calculated correctly, just to see if they can make them money.
After that it will forever be: I am sorry, we will fix your check next week, or the next week. Or, Sorry, its actually your own mistake; you did not keep accurate records. On three separate occasions, I found out that the sales I made were not properly reflected on the books I had access to. Ted, the $3, 700 that you screwed me out of in a 4 month period keep it! Money made off preying on people weaknesses is the kind of business I want no part of. I suppose if you are a small time drug dealer deciding to become legitimate, this job might be a step up. It is still legal for now, but its just NOT RIGHT!
Peace and love!
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February 12, 2008
Scam and cheating!
I went to their Austin based location and was met by very nice people until you sign on the dotted line. They take your drivers license, your banking information and your credit card and go to the back to verify that you are eligible to become a member. What a lie. They offer you dating packages starting at $3,000 to $5,000 and the such for a promise of 10 matches. They tell you that the dates are not blind. They told me I would have access to hundreds of people in my area and that also was a lie. I got 3 calls and all of them did not call back once they found out I was an hour away from their location and they acted like they were not interested in meeting anyone anyway. The home office called for a follow up and I told them I was not happy and that I no longer wanted to do this for fear of it not being what they said. I got referred to their home office which never ever returned my call when I said I wanted to cancel my membership. All the time they were not calling' they were debiting my checking account every single month for $200. You never get a return call until I finally decided to simply close my bank account they were drawing the money from. Then the phone was ringing off the wall. Ohh the really sleazy tacky part is when they call anyone on your personal reference sheet and tell them you are a bill skipper and that they cannot find you. When you fill out the long personal information sheet, they also call your ex-wife and anyone and everyone that has nothing whatsoever to do with you being a member of their little club. The person named ASHLEY from their office called my ex-wife and then called me non-stop and accused me of being a liar and everything else. She said that I owed them money even when I have not had one single date from any of their phantom dates or not one single phone call from them in 2 months. She is a complete liar. You have no recourse or anything else and they threaten to sue you and take you to court and ruin your entire life. This has to be the worst business I have ever seen in my entire life. If anyone would start a class action suit, I'd be the first to sign up. Ohh they also don't sell your membership if you want out you have to list it on Ebay or something like that with no results. They should be shut down and ordered to pay back every single dollar they have conned people out of. Total and complete rip-off!
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October 30, 2006
Take money and leave without resorce!
Dating services have it made. They take our money and then provide poor service and leave us with no recourse. I signed on with their serivce to provide nine dates at a large sum. I told them my specific criteria and also that another service would not take my money as they did not have enough quality dates in my age range. They assured me that they did. The first three dates were older than I set for my limit, out of my income criteria, and in my profession that I clearly stated I did not want to date. In the end the mangaer told me that I needed to broaden my age requirements as I was not going to find dates in my age range. They have refused to refund my money and I am being told by lawyers that I can sue them but that I won't win. I say enough is enough these agencies get away with it and there must be a recourse. If enough of us complain we can get some lawyer interested in our complaints. I say let's go for it. Until then if anyone has gotten money back from these people let me know.
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