The Scent Wizard

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Category: Business & Finances

Contact Information
United States

thescentwizard.com

The Scent Wizard Reviews

jtkg December 2, 2010
nondelivery of purchased goods
I placed an order for goods (oil warmers and oils) on Oct. 27, 2010. My credit card was debited for $68. I have yet to receive the products. I have both e-mailed and telephoned the number listed for the company; I have not received a reply.

Do NOT do business with this unresponsive company. Good luck to all of us who have been robbed.
RITA B. November 7, 2010
RIPPED OFF
I BEEN RIPPED OFF BY THE SCENT WIZARD, THEY CASHED MY $148.PLUS MONEY ORDER OCT.17th 2010, I SEE OTHERS ARE ON THE SAME SHIP I'M ON. DO NOT ORDER FROM THEM THIS IS A SCAM.
C Waller September 11, 2010
order not delivered
I placed an order on 8/2/10 and still have not received the order and today is 9/11/10!!! I have called them and emailed and got no response. The order has said "pending as status" since it was placed 8/2/10. They charged my card right away and did not deliver.
d perseo August 31, 2010
never recv'd products
I, ORDERED THREE 8OZ BOTTLES OF FRAGRANCE OILS FROM THIS COMPANY ON8/5/10.I, HAVE YET TO REC'V MY PRODUCTS.THEY, WERE VERY QUICK TO CHARGE MY MASTERCARD.CAN'T, REACH THEM BY PH.I, HAVE SENT SEVERAL E-MAILS.FINALLY, GOT A RESPONSE FROM UPS.ON BEHALF OF MAGUM CO.MY, ORDER WAS TO BE HERE TODAY.8/31/10.I, REC'VD A PACKAGE, BUT IT WASN'T FROM SCENT WIZARD.BUT, WHEN I WENT 2 LOOK MY ACCT.UP.IT'S, SHOWING I REC'VD MY PACKAGE TODAY!!!DID NOT!!!I, HAVE SPOKEN W/MY CREDIT CARD CO.AND, MY LAWYER.I, HAVE ALSO CALLED THE FTC, ATTORNEY GENERAL, PLUS THE B.B.B!!! I'M, CLAIMING THIS A FRAUD!!! MY, CREDIT CARD CO.HAS ASSURED ME, THAT, THEY ARE FILING FRAUD CHARGES...
Shellz May 12, 2009
Two orders never received
I ordered a product for Christmas 2008 which to this day, May 12th 2009, I have yet to receive. When I originally called right before Christmas, I was told that I would not receive in time and they were going to be closed after Christmas until January 5th. When I had not received at the end of January, I called them back. No answer, left message. I e-mailed them a week later when I did not receive a response. I did not get a response from my e-mail either. I checked thier track order and my product does not appear but I have an order number. I have called 1-2 times a week for the last 5 1/2 months and not once has anyone ever answered.

Since this item was for my mom and she really liked it, she tried ordering it last week. She has not received anything from The Scent Wizard so she has finally decided to give up on the product and look elsewhere. Why do they have a website if they are not shipping orders? I would highly suggest that you not waste your time on this company because they obviously do not care to return a call or e-mail, let alone sell a product.
Jacob May 3, 2009
Unauthorized charges
I placed an order on 2/8/9 for 8 bottles of fragrance oils, for a total of $49.15, including shipping. The Scent Wizard charged my Visa card promptly, and then never shipped the order. I sent numerous e-mails, and received one response promising to ship the order the following week. That was at least a month ago. I have still not received my order. I asked for a refund, and have not received that either.

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