2/5/10
I had the same complaint as the other two people about this cart in the Westfield Mall in San Francisco. I walked out of a store and this girl tries to give me a little "sample" of juice. I was soon roped into a long winded schpeal about skin and Goji berry. She puts some sea salt stuff in my hand and is soon spraying it with water to see how smooth my skin could feel. I told her it was "nice" and she said "my Grandmother is nice, this is AMAZING!" She then lathers me up with lotion and tells me how this is a luxury that I only have to use once a week. I told her that I really needed to get going (as I was on my lunch). She told me that I looked so young...what do I use on my face to make sure that it isnt filled with make up and pollutants. I told her I was in love with my Murad products and I really didn't need face stuff. She is then rubbing on the peel and showing me how many impurities were being rubbed away. She tells me she can give me an amazing "weekend" special. I told her I am buying a house so I can't spend money. She gives me a song and dance about how you can buy a house whenever, but when are you going to get new skin. Then she asks me how many jackets and pairs of jeans do I have in my closet, but when do I pamper myself with good skin. This went on for 20 minutes when I finally told her I couldn't afford it and I needed to go. She went on and on and of course, 15 minutes after that I am buying the peel for $59 with the scrub free. As she is ringing me up she tells me I need to have the body butter for it really to work, throws it in the bag and says she'll give it to me for $20, and rings it up without me saying yes. I walked away with my heart racing and feeling faint. I got back to my office ashamed that I got taken and completely defeated. I am in Sales and these are the type of people that make me HATE salespeople. I am hoping that I can talk to the Westfield Mall concierge after reading other's reviews and get my money back. Iris was the "Manager's" name that hooked me up. I wish I would have just ordered my friend's gift online (which I didnt end up getting because she wasted my whole lunch). I don't even want to go back to the Westfield Mall anymore. I hope they can help... :(