I joined the Tax Club via Online Hosting Services both are just as bad as each other. The tax Club advised me that they were part of the OHS and told me that i needed to set up a US Company. I Obliged as not knowing the US tax laws and set up company(hope its legal) and like so many started to receive calls to do this and that all of which was going to cost more and more money.
I advised them not to do any more sales calls which they stopped along with all the other services I had signed up for so really they are the biggest scam artists around and should be stopped.
I have now started action via my Credit card supplier to get my money back from the Tax Club for Fraudulant dealings .
Check with your Credit Card provider and see if you can lodge a claim for refund of moneys. the more that start this type of action will cause hopefully the demise of this scam.

I received a phone call from someone from the Tax Club implying that they were working with my coaches from another program. The information they provided sounded good although I was a little puzzled as to how they got my number.

Anyway, I verbally accepted joining their program and various appointments were made. However, after I hung up, had more of a think about what they had said, decided to do some research and found out that maybe they weren't quite what they said. Consequently I rang back and left a message to say that I had changed my mind and wasn't going to go ahead.

Received an email from their billing department confirming the cancellation. But, the day after I received the email they took out the fee from my account. As far as I was concerned, this was unauthorised as there had been nothing in writing, as well as already having cancelled the whole thing.

Two days later they issued a refund which came back $184 less than I had paid. When I contacted them they said it was because of the exchange rate (I'm in Australia) and there was nothing they could do about it. To me that seems like buying something for full price and returning it when a sale is on and being refunded at the sale price. I think they should have refunded exactly what I paid.

I did send them another email expressing my dissatisfaction, but to date have had no reply.

I'm annoyed by the whole experience. Just shows that you really need to check things out before agreeing to anything. They did sound really good when they first contacted me. Most probably won't see my outstanding money but would appreciate any help with this.

I first enlisted the services of the Tax Club in order to facilitate the somewhat complicated process of incorporating a business for a first time business owner. After reading much of these complaints on this Tax Club I decided that the best decision for myself and my business would be to cancel their monthly service. I first started searching on their non-user friendly website for customer support links or contact info and unsuccessfully submitted inquiries about canceling through their Q&A box which, oddly enough, does not work. I replied to an email that I received from them when I had first signed on to their service and got a reply with their phone number to cancel.
The phone conversation I had with the so-called "cancellation department", which appeared to be more like that of a car salesman trying to convince the customer to buy from him instead of the competition, was very interesting. A woman answered my call and I explained to her that I wished to cancel my membership with them as I've found services here locally in my hometown to be much more convenient. I was told "no problem" and put on hold twice, the second hold was what seemed to be 5 minutes. During the hold, I briefly heard a voice, like as if someone had their hand over the receiver and it had slipped off inadvertently. A short time later, a man comes on the phone saying, "cancellation department", as if she had "transferred" my call, and proceeded to throw his sales pitch at me saying things like I've paid this much amount of money already and canceling my membership is a very bad idea on my part. I told him the same story I told the woman to which he replied, "I understand, " but still try to come up with more and more reasons as to why he thinks I should stay with their service, to which he was becoming more aggressive in his tone.
First of all, I am not the type to become intimidated by the likes of these services and/or sales reps so his aggression in his responses only helped to solidify these complaints against this company. Secondly, and what was the original nature of the call, I had originally agreed to the $10/month fee for the unlimited consultation with an advisor, but wanted to cancel. It was then that all this talk about money I spent and paperwork processed, etc, etc, came up. Personally, I think that's what made him to be upset. The only other service I paid for was to have the Tax Club handle the paperwork in order to have my business established with the IRS and in my state, ($1800). I'm unaware of "normal costs" for these types of services so I didn't think it to be out of the ordinary. Also, being that it is in the name of my business, it should be tax deductible, so that was the deciding factor for going through with them.
I understand that a business will try certain "sales pitches" in order keep their customer, however, I feel that if a person no longer wishes to use a service reason given or not, that business shouldn't give them any hassle. Obviously they don't want to use it anymore because they're calling the number and requesting to cancel, enough said. I don't believe the Tax Club to be a scam, as the service I paid for was completed. I just felt uneasy being that this company is over 6, 000 miles away, and that a local tax prep service would be of better interest for my company. Too bad their customer support wasn't as understanding as they portrayed to be.

My Girlfriend signed up for the service for me as a gift (near christmas 08). (December 11th 2008)

She told me about it, I asked what they do and why would you spend that kind of money. I knew I wouldn't need or use their services. I then called up the next day (Dec 12th) and tried to cancel. They needed her on the phone to talk to me, so I did a three way call.
She previously asked them to put me on her account, and then she told them to add me again on that call. (It just got confirmed yesterday that I should have been on her account since that day. However, I was not and learned about it in April.)
So we talked, I requested to cancel and we were due a full refund (california has a 3 day right of recision).

She was contacted by their "cancellation department" in which she spoke to Mike Digiglio. She informed him it was a bad time for her, as she was driving. He asked her why she was cancelling, and she informed him because of her partner. He then pushed a 6 months free program to her. she was hesitant stating that it wouldn't help her any. (The phone call lasted 17 minutes, and she drives stick.) I believe she was fed up trying to get this man off the phone, and said sure.

I was not once contacted by this company and I had no Idea that this call transpired on Dec. 15th until just this last april 2009. we waited until mid january to see if there was a refund posted. Not seeing any, we filed a dispute with american express. They took 3 months, and came back with a "sorry, it looks legit" b.s. answer.

My girlfriend is soft spoken with a partial speech impediment, and has been in special ed classes before. I hate to see her being taken advantage of by these no good crooks, who took her 4, 000.

when I called in this april they made an executive decision to not refund the money because she said "yes" -which she didn't- to "continuing 6 months free"
we have not once opened their BS packages, still have them, and we have not once logged into their site, yet they claim they have provided good on their services.

I was supposed to be on the account, they should not have gone around me like this.

BE WARNED.

We were steered to the tax club through Stores Online to set up our on line business as a Corp. They set you up with a series of appointments which we were led to beleive would be tax related. They were all sales calls for various services provided under the company called The Manhattan Professiaonal Group. During the third phone call to sell services we declined because we could not afford anymore services. They used fraudulent statements to convince us how we would be able to pay for the services through our tax return refunds. So we purchsed the other services offered.
The first return they did for us had us owing a large amount the second try was a little better. We finally took it to a local firm and they doubled our refund.
The Tax Clubs representative Naressa Ourderk admitted the false statements were made but when the BBB asked for a copy of it and the policy that supposedly protected the company from having to give refunds they conveniently couldn't locate the call transcripts.
We have received less than half the funds we paid them. Do to fraud nd poor services we feel we should be given a full refund.