The Ultimate Facial
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Category: Lifestyle
Contact Information 22100 E 26th Ave #100, Aurora, Colorado, United States
TheUltimateFacial.com
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The Ultimate Facial Reviews
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JSchram
March 18, 2011
Denial of refund, even with RMA
I too was robbed by The Ultimate Facial-It was truly a bad day when I decided to try thier product, but decided to return it, unopened. You need to cancel within 7 days! Although I rec'd the package 8 days later. So they actually gave me a RMA. When I returned the package, I was told I could not get my refund because I did not put the return number on the outside of the box!. Plus, if I got the package back, and re -returned it with # on the box, they simply wouldn't send it back to me, thus I received nothing at all! They are CROOKS in the BIGGEST way. A good company should not have to operate on lies and scams, but this one definately does-everyday...SHAME ON THEM-DO NOT BUY 1 SINGLE ITEM FROM THE ULTIMATE FACIAL
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cindy wellman
December 23, 2010
charging me for unwanted merchandise
Basically, they charged me $79.41 + $7.95 shipping for packages that I did not order, nor did not want. They did not do this only once, but twice. I called and cancelled my "subscription" after the first time, and low and behold, the day I cancelled, the very same day, they just happended to send out my second package. On the very same day they shipped the second package, they also charged my account another $79.41 + $7.95 shipping. When I called to complain, the lady, Lynelle, was very evasive and made me even more dissatisfied. So, I called back and talked to Laura. She was more helpful but still, very matter-of-fact. I sent the second package back and am waiting to see if they credit my account back. I won't get all of it back, if any, I'm sure. I will let you know. This is ridiculous. The package is two or three bottles of cheap stuff that I don't believe is worth $86.00. I accidently stumbled upon this place while trying to sign up for a free laptop. I never heard another word about the laptop and was suppose to also get a $50 gift card of some kind, but not another word about that either.
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jackie
March 23, 2009
no way to find someone when you need to cancel a product and then are charged
I have been trying to reach someone to cancel and return my Ultimate Facial Kit, with the 3 full jars of cream and the tool for the applicators. I actually loved your product but my mother just passed and I cannot afford any luxuary item at this time. I'vve been trying to get thru to an operator and online is even harder to contact to cancel. Sometime in the future, I'd buy it, and I've already told many friends about it. Nothing on the market(wagreeens) or company has it down like you do.I"ve tried a few vey popular brands...but since I have this death to take care of, no will...I just cannot afford your product at this time.
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Denise Madson
March 18, 2009
Cannot cancel membership
I would like to cancel my membership but I cannot find out how to do that.
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pmbiddle
February 19, 2009
RIP OFF!
I used this product one time and my face was burned, badly. My skin color turned bright red and I had blister's similar to burn all over my face. After several days when my face was still red and blistered and it felt like a piece of sandpaper, I went to my Dr. and he concluded with great concern, that my faced had been burned.
I promptly pack the product up and shipped it out. A week later I noticed a charge from Ultimate Facial of $78 to my credit card. I called the customer service number and explained that I had returned the product and clearly explained what happend to my skin (which has not completely healed), they told me that they had not received the package and that I was supposed to call them before I returned the product. They made it very clear that they were not going to return my money to me. I asked to speak to a Sr. Level Manager who proceeded to tell me that there was no way I was getting my money back.
THIS IS A TOTAL RIP OFF!! DO NOT EVEN THINK ABOUT ORDERING THIS PRODUCT !! IT IS DANGEROUS AND THE COMPANY HAS NOT ONE ETHICAL PERSON WORKING FOR THEM!
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vicki
February 8, 2009
rip off unauthorized credit card charge
This company claims I ordered their product. I did not. I immediately called the company and stopped any future shipments. They said they would only charge the 78 dollar "free" trial for the product. I never received the product. My post office sent a fax to the company claiming I did not receive the item. After numerous calls, they told me they would only charge me 19 dollars or I could return the item. How do you return something you never received? I notified my credit card company and will be filing a complaint with the Colorado BB and the AG. I have read they are not allowed to ship from Colorado, yet they did. This company is a rip off.
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Chpott
January 17, 2009
unauthorized shipment
shipped me products I did not request, says can only receive full refund if they are shipped back unopened at your expense within two weeks of receipt or you will be charged $70+ dollars. I had to go to the website to find out this information, many people would probably open up the packages and not realize they were going to be charged.
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cthurmond
January 15, 2009
burned my face
I just want you to know that this product was a scam. I used the product just as exactly how they said, word for word. And it burned my face. It got real red and dry after i used it. It was supposed to smooth my face but in all reality it made it real rough and has left marks. I did 4 days ago and am still emberassed to leave my house. I look like I have this big red rash on my face. The sad thing about it is, they say you can cancel within 7 days, well of course I did. And they still charge your card 20 dollars. Well it wouldn't be so bad them charging your card if it didn't work. But no it totally messed up my face! I am filing a report on them and also with my bank. I sincerely urge you not to order this product, no matter what kinda deal they say they will give you. IT'S A JOKE!!
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Lou Pope
January 5, 2009
Fraud Charges
I applied online for something else and it was one of those you need to try 2-3 of our sponsers Well let me tell you DON'T let them get you. This place calls you and tells you they are sending the cosmetics you have 30 days to cancel that you are getting a $25.00 gas card FREE (This did NOT happen) and a $25.00 WalMart or somewhere card...Did not get that one either. I called the telephone number 3 or 4 days and never got anyone. I sent 2 e mails with read reciept requested never got a reciept to that. Today I called because they had charged my debit card $78.+ and I was told that I could not send it back because the 10 days had passed. I am furious and will file fraud charges against them with my bank.
Lou Pope
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Eve
January 5, 2009
Unauthorized billing
I did not order this item. I am 65 years old and disabled.
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