The Wheel Connection

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1 stars
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Category: Automotive

Contact Information
1816 S Franklin Ave, Springfield, Missouri, United States

thewheelconnection.com

The Wheel Connection Reviews

February 11, 2008
Refund refusal!
Upon contacting the Wheel Connection for tracking information (which should have been available at the time of my order 12/26/07) I found out that as a result of paint peeling off of the wheels I'd ordered, they [the wheels] had been recalled, and sent back to China. The Wheel Connection Rep had given me an option of either ordering chrome wheels (the ones I'd ordered where Black) and allowing them to have them "powder coated" locally, and then shipping to me; or receiving a "full refund."

I decided to get my money back; and in doing so was charged a 25% ($398.00) restocking fee for wheels that were recalled, and never shipped in the first place. Unfortunately I did not see the other complaints levied against this company, or I would have never ordered from them in the first place.

I refuse to accept these unscrupulous business practices, and am in the process of taking serious legal action. I will not stop until The Wheel Connection is OUT OF BUSINESS!!!
September 19, 2007
Unauthorized bank withdrawals!
I bought wheels from TheWheelConnection.com then called and canceled within 4 hours. The person who answered the phone said "no problem, the charge hasn't been processed and won't". It was charged, as well other fraudulent charges. It's been nothing but a headache trying to straighten my bank out on all of the fraud that's been charged.

Please don't give The Wheel Connection your credit card/bank information. Do searches on google and you'll see I'm not the only person they've ripped off. Even if they send you wheels, they'll be damaged, missing parts or the wrong size all together. Stay away!!!
April 22, 2007
Wheel Connection is a joke!
Do not order from the wheel connection. I ordered a wheel/tire package from them. they sent the wrong width of rim, with the wrong offset, and the wrong tires. They are impossible to get a hold of...and if you reach someone they put you on hold until they hang up on you. Salesperson Matt lies and says he's the manager when he's not, and says they are taking care of it when its been a month now with no call back after he says he will. They will bullshit you just to get you off their backs. Save your money and shop somewhere else. Dont believe the lies on their website. This company is definitely shady.
September 8, 2006
TheWheelConnection.com - bad business to deal with!
I purchased a wheel and tire package from the www.thewheelconnection.com They have been a nightmare to deal with . They ruined the tires they mounted by ripping the bead seals and as a result the tires leaked air, and I've had them pop off rim because of it. They were paid and I got nowhere with them other than them saying they are going to take care of it but 2 and a half months later they still have not. They tell me to fax this or that paper then turn off their fax machine, they won't answer when I call most times and if I leave a message they wont return it. I have sent certified letters, emails and attempted many calls only to be misled. All I wanted was a refund or new tires . They are a bad business to deal with and have a unsatisfactory report with the Tulsa better business bureau. I have filed complaint with the BBB and they still don't respond.

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