TheColonDiet.com

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1 stars
(3)
Category: Lifestyle

Contact Information
11537 Tuxford Street, Sun Valley, California, United States

Phone number: 866-248-3759
thecolondiet.com

TheColonDiet.com Reviews

November 21, 2008
no customer service & RUDE
I ordered the trial, product came very late. I mailed it back, called the # and left a message that I was canceling, sent emails to support. NOTE: their answering machine says to hold for customer service to cancel, noone ever answers. AND it gives a DIFFERENT email address to write for canceling. I sent emails there too. Then a week later they charged me 79.98. So I called and emailed again - I never got any response until I started posting complaints on this type of site. THEN I received one of the RUDEST emails ever. About how stupid I am and that I obviously can't read. And it wasn't signed. I called again, emailed again - no one has responded to even let me know if they got my product or not. I suggest we all file complaints with the Attorney General of California. This company has no customer service and there is OBVIOUSLY no way to cancel once ordered.
They have a F rating with the BBB.
August 27, 2008
No shipment and bill
I signed up for thecolondiet.com and i had the first 14 days for free. Then they billed me early by accident on the second day. There are no refunds on shipments, so even though it was there fault they sent another shipment. Then i was supposed to get another shipment, well i didn't get one and i was charged. I spoke to them and they didn't seem to care or believe that i didn't get a shipment. They just blamed me and the post office for the mishap.

The product wasn't even that great, it stopped me up. I thought it was supposed to help in the category. I know not everyone has had bad experiences with them, but if a lot of people do then that's not good. Lucky for you if you had a good experience. Just don't ridicule people that has had bad experiences. They have the right to a complain if things did not go well.
August 20, 2008
Rip off
I tried a 14 day trial for the colon diet. The terms say that the trial starts on the say ordered and that you must cancel trial in 14 days, and you will be billed after the 14 days. I was billed on the 14th day. I spoke to a representative via email and he says it clearly states that you will be billed on the 14th day. It does not say that, it says 'within 14 days you must cancel' I let it go, so i thought i could return the shipments for a refund as clearly stated in their terms.

Then he tells me i cant not have a refund if i send the shipment back. The terms says satisfaction, if not satisfied i can return shipment with 15 days. How can they not follow their own terms of agreement and not let me return the shipment. this company is putting false information on there website and telling be a whole different story when they state the terms. Even with the trial there is a paper that says i will be billed after 14 days. stay away from colon diet, they will scam you. My Forum said i should stay away but i tried saying i will be careful, the same thing happened to them happened to me. They are SCAMMERS!

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