Thenewconnection

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Category: Home & Garden

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United States

thenewconnection.com

Thenewconnection Reviews

April 30, 2008
False information
I ordered a GE cook top stove and then the trouble started. I got an e-mail, which went as follows.

"Thank you for your order. In order to promptly process your order, please call me Tom at, 800-337-1788 Ext. 2052. to confirm your order information, in order to ensure prompt delivery of your order."

I called and he told me that I should buy a warranty for my product. I told him I didn't want one. He then told me that my order would ship in two days. That didn't happen so I put in a formal complaint to their customer service dept. (1209539418) I then got a note back saying that my order was on Backorder. I replied to that order that I wanted my order canceled.

I called this morning and I was told that my order was coming from the factory and they would receive the item any day now and that I would receive it in about 14 days. I told him in person to cancel my order. They are a bait and switch company and I told them so. They were in the business of selling extras and they need to be put out on their ear.

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