This is an update i would like to try and inform people that i have managed to get a reply to my emails for this company and that you should not email Creditsaver.org.uk but you need to email theonestopmarket.co.uk.
They emailed me telling me that i am entitled to a refund as i am within the 14 day cancellation period. I did inform them about this site and the BBC Watchdog but i also told them i had been advised by Consumer Direct who said they have reported this to the department of fair trading, i also told them that they have advised me to report this matter to the ministry of justice and that they have breached the terms of The Supply of Goods and Services Act i told them that i would not let it drop and would be writing to them recorded delivery. However i have not received payment as yet but it was only yesterday i got the email.