I talked with them twice on the phone to make sure they had the rims I wanted IN STOCK and the fitment was correct. After placing the order everything went down hill! I had a horrible time getting them back on the phone. I was always put on hold and many times the call jsut dropped (I must have called 20-25 times in 2 weeks). I called to cancel the order, but to no avail. I ended up receiving one rim, which was bent and not the correct fitment. I never received the other rims. After many mroe calls, I got the order canceled, but still had to pay shipping & restockign fees for somethign I never got! I posted a fraud to my credit card company, but still ended up choking on over $400 for a bent rim. BE WARNED!

The Wheel Connection is hands down the worst company that I have ever made the mistake of purchasing an item from. If you look into the Better Business Bureau on these guy there are somewhere in the neighborhood of 172 complaints. A not recommended rating from the BBB is basically 1 or 2 unanswered complaints and these guy are running closer to a 165. The complaints range from billing, fraud, to product and everything else in between. I am sorry if you are stuck in the sinking ship that the rest of us are by making the mistake of buying anything from TheWheelConnection.com. If you are undecided... look elsewhere. I am a month into the process so far. I paid online day one, received my receipt...well two weeks later received random invoice from them that looked to be written by a elementary student saying that I owed them the full price of the wheel. Of course the charge was already showing on my Visa card. No responses to emails, finally got through on the phone and the guy was a pain in the a** and not helpful in the least. He said that the wheel was on the way on Friday... well two weeks later again and no wheel at the house. I only wanted to buy a spare rim so that my wife would have a little peace of mind as I am deployed overseas. The billing invoice listed their address as:

1816 S Franklin
Springfield, MO 65807
[email protected]
(What kind of company sends out an invoice with some BS yahoo.com address versus a company email?)

So, in all reality, who really knows where these little rats are hiding and hoarding all of your wasted dollars on this company. I am going to call again this evening and if there is no progress going to be calling local law enforcement to get some options and be contracting my credit card company. I really just can't believe that these guys are still in business... if I stole thousands of dollars from hundreds of people I would be in prison!