Thin action charged my credit card and refused to give refund. This company offers a 12day product.

I called before the product trail ended and notified them on May 10 that the product was returned to sender via USPS because we realized we did not need the item, of which they have a notification of from the Post Office. They did not inform me that this was unacceptable and refused to refund my money. On Jun 3, I spoke with a supervisor who insisted that this account was not eligible for a refund because they still had not received the item and because I did not call on May 24. Again, the US Postal Service returned the product on May 12, so I have no recourse.

The practices of this company are fraudulent and misleading. I still neither have a product nor my refund of $78.41.

Please note that a complaint has been filed with the Better Business Bureau.

Have you ever heard of a "trial period" beginning from the day the product is ordered? That is what this company does. I placed an order on 7/17, they mailed it on/19, I received it on the 23rd. On the 24-25th they charged my debit card $78.41, since they ONLY give 8 days from order date. I do not remember that disclaimer anywhere. Now they agreeded to refund me $60.00, but if the bottle is opened there is a $19.60 fee charged. When would a bottle not be opened if you ordered to try it? This company is very shifty to me and misleading.235