Abysmal customer service!

After applying for a loan and confirming all information with the lady on the phone, I was told that everything was ready to go, and that the cash would arrive in my account the next day.

Turns out I was not all set as she had suggested. Nearly twenty-four hours later, I received an e-mail informing me that they needed me to fax some info over. I did. I was told that I would receive confirmation of their having received that info in a couple of hours. It took nearly ANOTHER twenty-four hours to receive said confirmation and...

The next day, no cash.

Turns out it took them a full day to confirm that some of my copies were too dark and some were too light. No indication of which documents were which... it's all a craps shoot apparently.

So now I've re-sent the info and am STILL WAITING on a confirmation (again). Hopefully this problem will actually get worked out in a timely fashion so that I can expect my loan to process completely sometime in the next 24 hours (again).

Bottom line: When thinkcash says have your money by tomorrow, they really mean sometime next week, *maybe*.

Buyer beware.

There are plenty of other companies out there to chose from... consider shopping around, particularly if you need the money sooner rather than eventually. ;)