Thomson Electronics

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Category: Electronics

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United States

Thomson Electronics Reviews

Missa June 30, 2011

Selling defective items

In the first part of 2008 I purchased 2 units mod#DRC 8335 6HD HI-FI VCR DVD Recorders. Within 3 months they both started to malfunction and quit completely just past the Wal-Mart return window. Kay at Thomson has consistently double talked and failed to give me any sort of hope in ever getting this made right. I finally got one replacement Unit several weeks ago, however it too has already begun to malfunction, and never would Record either VCR tapes or DVD's. When I called back again to complain i was offered nothing. And was once again told it would be 4 to six weeks (this is the third or fourth time) until I would receive my refund for the other Unit. Then Kay told me in the same monotone thickly accented english, (that just tells me you're screwed!). They are experiencing transitional difficulties, the same old story that i have gotten all along!

Rubert August 19, 2009

Stay away

I have a Thomson music system of 400 Watt; it's a compact system of cassette and single audio CD player. I bought this system in December 2005. I choose the system for its wooden sound box delivering excellent sound. In this last four years no body from the company visited for the service. But as the system is running smoothly I have no complain. But before eight months the cd player is not working showing no disk in the display box. I have lodged complain in the shop and after that I was harassed like anything. They only give some telephone numbers for service person. I have phoned several times but no body turned up till now. And most surprising is this today only I came to know the service man come here can only taken care of the Thomson TV not the System. I am absolutely frustrated and disgusted I don't know really what to do next because I am just fed up with asking for the status over telephone. Please help me out by taking up the complain and do the needful. Never buy anything from them.