- Lied to me about the exact price, I called in advance to make sure there would be no surprises I told them it was my first time that's why I'm asking if anything could increase the price. The person who answered the phone rudely told me of course it is. The day of its a different story now they mention being 25, and full car insurance. They should have mentioned it to me on the phone, that's the first strike.

-The person who checked out the car never gave a thorough check of all the damages and defects. I said before I left "I should probably take a picture" he reassured me he was "pretty thorough" and the keys were in the car. I drive off and when I stop again try to lock the door with the car remote and discovered it was faulty and I concluded that he was not as thorough as he claimed. I have a witness to verify this.

-When I come back another person checked out the car and claimed there was a new dent. The manager tried to get me to say I caused it or it happened under my care but I didn't. He said "You know you did this" I said no I don't know I did this. I paid the money so I could be early for work.

-When I came back to take pictures of the damage they claimed the car was in the shop. But they have told me things before that were not exactly true so I asked if they could send me the pictures. While I was there the manager tried to get me to lie and twist my words. They did not want to speak with any witnesses there. A worker pointed to my brother and said he could not come back even though he had done nothing wrong. I felt really uncomfortable and could see they did not want to co-operate so I involved the police to make sure nothing escalated even further.

-The police J Bauer met me there and walked me in. The manager did not even say hello, how are you doing. He would not talk and said that me and my brother can never come on the property.

This has been the worse ordeal I have gotten into with a company and I strongly recommend that no one rent cars from them again. They have been extremely difficult to work with and are not very civil. They did not value me as a customer. I do not want anyone else to have to go through this horrible situation again.

Anyone renting from anywhere should thoroughly check out the car and go over it with the worker. Take pictures, make sure price does not increase by thinking ahead of things that could bump up the price because they really wanted my money, they did not care about my service. If I had known how much it was in the first place I might not have gone that day. Through their negligence they have put me in a financial hardship.

I will never use Execu-Ride, Inc TA THRIFTY again. And no one else should either.