Thumbplay

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Category: Electronics

Contact Information
Kentucky, United States

Thumbplay Reviews

DarrenRX July 30, 2010

Charges

Thumbplay charged me $9.99 for some ringtone downloads after we changed to a new phone plan. Neither my wife or I ever downloaded a thing in our lives--we just started texting two weeks ago. I called Sprint to have the charges removed. After 15 minutes arguing with the rep, they agreed to remove the charges and block future third party billing to our phones. What a scam! Thumbplay charges Sprint, Sprint charges us and they split the money. Then they play stupid as to who is supposed to order the refund for something we never ordered. I never signed up my cell phone as a line of credit to purchase things...they did it for me. Great service.

Jennifer12 August 28, 2009

unauthorized charges to cell phone

Cell phone service is with at&t. I have fibromyalgia and there are times that I do not feel like looking at bills or anything else...very hard for me to keep up with everything. I was looking at my cell phone bill and on the very last page and at the very bottom, there was a charge for $9.99 from Thumbplay. I started checking and it seems that they have been charging me this amount since 09/15/08. I NEVER authorized anything like this and yes I have received text messages from them before and opened them. But, I never knew they could then charge me for a service I never accepted or even knew I had. Can you help??? I would like my money back. I am very aggravated with at&t for even allowing this charge from a company that is known to be a scam!!!. They have stolen from me around $120.00. Please help.
Jennifer
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