Ticket Master
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Category: Entertainment
Contact Information
ENTERTAINMENT REWARDS 866-3641333 MI, United States
Phone number: 866-364-1333
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Ticket Master Reviews
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DraftingDave
May 17, 2011
$9/mo. "Rewards" Program
They do a $25 back option when you buy your tickets. Aparetly somewhere in the fine print it signs you up for a "Rewards Program" that charges you $9.00 a month.
It will show up as ENTERTAINMENT REWARDS 866-3641333 MI on your statements.
Nowhere do they send you Emails or mailed statements. They just charge you and wait for you to notice. They don't even send you info on how to use the program. Maybe if they did i would of used it and kept it. But instead it sat unnoticed for months, slowly draining my Debit account.
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Barb Mattison
November 15, 2010
Offering seats to more people online at one time.
I spent two hours on Friday trying to finalize two seats in the risers for the Ron White show on Jan. 21. 2011. I had two seats that I was trying to finalize. When I got to the payment part it went blank after it said my payment was approved, but I couldn't get to the confermation to get the tickets. I went through this process again and again for over two hours. I kept checking to see if they took out the payment and they didn't so I kept trying. When I got home I tryed again but the tickets I wanted had been sold. The only tickets left were in the nose bleed section.
I contacted ticketmaster and they sent me an email stating they would contact me within the hour. They sent an email within the hour stating that they would find me seats ASAP. The following day I wrote them another email wondering if they were closed over the weekend. When they contacted me they told me that even though I had the tickets I really didn't because other people are offered the same tickets at the same time. This makes no sense to me. To make a long story short. They did offer me tickets the next day in the nose bleed section. I won't be going to see Ron White because they don't have any good tickets left.
I don't think it is fair that ticketmaster is the only way to get tickets to shows.
Barb Mattison
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Dlonne
December 2, 2009
What a scam
Bought VIP package for Velvet Revolver and have been getting the run around from ticket master, Paid $185 per ticket and did not receive what Tickert Master says they stand behind on their web-site and it is a week away from the concert and still they cannot tell us what we are to receive for a $125 more per ticket for their so called exclusive vip package for the Showbox for Velvet Revolver on May 7th through Live Nation who is promoting the event! What a SCAM!!!
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Jamie Wilson
October 5, 2009
Ticket Master Rewards
I would like to file a complaint in regards to the TicketMaster Rewards program. I am tired of $9 being deducted from my bank account each month for a rewards program in which I have never used, nor have I received any information on how to use the rewards. From what I understand, this has not only happened to me but to others for several years.
I have tried to cancel it, and thought I had, but when I received the statement for the next month, there it was again.
This is ridiculous. If you want to purchase a ticket for an entertainment venue, you have to go through them because they are the only ticket salesmen. Because of this, they can take full advantage of you.
I would like for something to be done before others are taken advantage of this scam too!
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Jan
July 26, 2009
Overcharges
I have a complaint against Ticket Master. I bought tickets for the Jonas Brothers concert in June at Wembley Arena, for £16.50 each and received an email stating that they were taking £33 from my bank, When the tickets arrived they showed that the tickets were charged at £32.50 eaxh. Ticket master denied that the amount mentioned and on the website existed and they could charge what they wanted.
After lots of other problems with the tickets (which I will not go int o now - for example the tickets not being together) I want a refund of the amount they over charged me of £33.50 plus an amount for all the time and inconvenience. I have complained to Ticket Master and recieved a reply which basically said it was my fault for the tickets and they wouldn't do anything to correct the problem.
Please advise me as to what I can do about the situation.
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