I went on TicketsNow.com to order ONE ticket for Conan O'Brien. I accidently clicked on the wrong number of tickets and ended up buying 7 instead. I called them and they would not work with me and told me it was up to the seller i mean scalper. They of course said the sale was final. They charged my credit card almost 900.00. Do not order tickets from this site ever.

I purchased tickets for a performance at Lincoln Center from the online ticket merchant TicketsNow. The price indicated on the TicketsNow website was $263. After placing my order through the website at the agreed upon $263 for the 4 tickets, I received an email confirming my order, but the charge on my card was the unauthorized amount of $1, 224.75 I went to the Better Business Bureau and on their website they indicate that TicketsNow has had a total of 481 complaints issued by consumers in just the last 36 months specifically for the reasons I am stating:

From the Better Business Bureau website regarding TicketsNow:

“Consumers allege to have been charged overpriced fees for tickets purchased to shows and events, sometimes paying up to double the price for the purchase of the tickets. Additionally, consumers state that the offer and presentation during the sale of the tickets online is either confusing, misleading and/or appears to be an offer directly from the merchant or venue where the show and/or event is to be held, as opposed to an independent ticket broker.

“Consumer complaints further allege that upon realizing that the tickets they have purchased were significantly more expensive than the Face Value price - this price allegedly not having been disclosed in advance and consequently rendering consumers not able to make an informed purchasing decision - consumers allege to have had no recourses available to them; no refunds, no exchanges, and no cancellations, as per the company's contract”.

TicketsNow is a subsidiary of TicketMaster. How this flagrantly criminal operation has not been closed down is beyond belief.

I live in Mexico and always wanted to see The Killers play. They played here a couple of times but you can never get a ticket unless you sleep at the box office for a couple of days. But you can always chase them and try to see them somewhere else. Luckily I was in San Francisco few days before they played. I decided to check on ticketsnow and bought an expensive ticket because they are worth it (I guess never saw them). Although the ticket said purchased by: somebody else that did not seem wrong, somebody else can buy your ticket. So I go all happy and shiny to the concert, where the ticket could not be scanned, the person with that ticket happened to be inside already. The box office of the theatre said the ticket was duplicated an there was nothing to do about it. I called client service at ticketsnow and of course they were not working at that time. I had my flight back the next morning and the companys 800 numbers do not work in Mexico even dialing as long distance. I used email to proceed with my complaint and they just responded the first one saying I should call them. Even when I mentioned I was not calling because the numbers available cannot be dialed from Mexico.

So I paid for an expensive ticket and hotel and did not see the concert, further the company does not even have the decency to respond.

Ticketsnow Chapter II

After several emails and long distance phone calls (some of them paid by me) an a lot of my precious time. This company says they are investigating what happened...

Of course that is not my problem, I bought something from tickets now that I could not use. Simple procedure, I should be reimbursed. There is nothing more expensive to any business than loosing a client, specially in this circumstances.

The company says they are just a middle party, that is why they need to investigate, to determine who should be paying. So, in summary, I paid and I am still paying!!!But again, donÃ�??Ã�?Ã�´t they verify who they play the middle party for?

Sad sad story, but hope it helps others make better choices when buying concert tickets.

BEWARE! TICKETSNOW IS NOTHING BUT FRAUD!!!

I purchased 2 tickets to Broadway show on 1/5/09 for 2/7/09 and got an immediate invoice WITH a fedex tracking #. Sure enough, the # was valid. There was disclaimer which indicated that if 48-hours before the event I still hadn't received the tickets to call customer service. Well, I did and was ASSURED that the tickets would be shipped "even if they had to use FedEx overnight delivery". I called back on 2/6/09 and asked where my tickets were as Fedex was indicating they still hadn't shipped.

The "customer care morons" put me on hold to call the scalper who has the tickets. They then proceeded to tell me that the scalper wasn't going to be shipping the tickets after all. So the solution was for me to meet the scalper at some sleezy hotel or restaurant to pick up the tickets! I AM NOT MAKING THIS UP! I was infuriated! I paid for FedEx shipping over a month ago and no tickets...now I'm dealing my credit card, an investigation, BBB, Attorney Gen office of fraud, etc.

Bottom line, do NOT even think of buying tickets from these people!!! If you want tickets to anything, but them direct from the source.

Ticketsnow should be investigated because they are operating under the guise of "ticketmaster", when what they really are is a "legally" illegal scalping ring.

TICKETSNOW: I purchased BCS championship tickets from ticketsnow at approx 9-930pm on 12/7/08; as soon as OU won and was heading to the BCS championship. On 12/10/08 we received an invoice stating our tickets will be shipped approx 1/6/09. I immediately called and voiced a concern that if this date had been made aware to me prior to my purchase, i would have went with one of the sellers who stated their tickets were in hand and ready to be shipped. at no time was i ware that the vendors ticketsnow allowes to post their tickets for sale may not even have their tickets in hand and ready for sale. the ticketsnow agent called the vendor. the vendor assured the rep that they would have their tickets in hand and ready for shipping in the next two weeks and if they came in earlier they would ship immediately.

so i waited. two weeks went by, didnt hear anything. called ticketsnow again, who in turned called the vendor... the vendor told the rep that i would recv the tickets in the middle of the following week. i asked the rep to call back the vendor again for either the vendor still didnt have their tickets yet or they did not follow throgh and ship immediately as we were told. i'd be darn, they didnt have the tickets yet. at the end of this call, the vendor guarenteed that they would ship my tickets 1/2/09. between the rep and i we figured that since ups/fed ex was closed on 1/1 that they would have to have the tickets in hand by 12/31. i called 12/31.. no tickets in hand still AND they denied speaking with ticketsnow stating i would have my tickets shipped on 1/2/09.

so as i contine with this back and forth issue, here it is 4 business days before the game and the vendor still doesnt have the tickets. so we are expected to board an airplane for florida with no tickets in hand. i told ticketsnow that they charged my cc for the tickets and was only suppose to have been done when they SECURED my tickets. since the vendor still doesnt have the tickets, how did they secure them. i have requested several times for ticketsnow to hook me up with a vendor who has their tickets in hand... however they will not. at this point the only one who has met their obligation is me.. we pd for non-existing tickets. I have attempted to call the corporate number. however when you call the 815# it goes right back to the call centers. How do you like that one!! Ticketsnow reps must have a list of things to say to their customers who have been in my situation, for when i went on line to see if there were any consumer complaints about ticketsnow the verbiage which has been fed to me has been fed to other customers.

This whole thing could have been avoided if ticketsnow would mandate a note to be placed on expected shipping date.. for once again if i knew this vendor was not expected to ship until 1/6/09 i would have went with someone else... i have a feeling i will be praying for my tickets to show up. i will let you know what happens next...