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raurod
July 1, 2011
late delivery,poor quality,not complete refund
Dress order December 15, 2010 Dress order was shipped to ship within 15 days, shipped in 45, poor quality, one side of dress alot longer than other side, patches glued not sewn, many not even glued, sticking straight out, some had holes in them, shipped back cost $40.00 now only want to give me $100.00 credit on poor quality/late dress I Paid $210.00 for. My client cancelled order as it arrive 5 days prior to her event date, I ad to refund her entire money and she cancelled her order for 15 bride mais dress costing me even more loss and Now she may file a lawsuit against me.
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Tide
June 8, 2011
Unreliable and bad service
The dress was poorly made and too short by Tidebuy.com. Waste of time trying to return it. I ended up buying a new dress. Do not throw way your money by ordering from Tidebuy.com . Takes too long for getting a respone from Tibebuy.com. Phone calls to Tidebuy goes to a voice message and then goes blank. The telephone numbers listed on their web site seems to be bogus. Their customer service is poor. Paypal should drop them out. By the time an order arrives and returned in order to file a dispute, 45 day limit to file a dispute runs out. Be aware of what you are getting into unless you like to burn your hard earned money.
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peter.d
May 4, 2011
Dress quality
Dress looked nothing like the pictures provided. When you try to complain the Tidebuy dispute link won't work, their responses - when and if received - make little sense and the dress is likely arrive too late to start a dispute through PayPal. Also I didn't see the Tidebuy website advising about import tax, and I've just had a bill from HMRC just to add to it all.
If you've ordered via PayPal go back to the PP website, click on Legal Agreement, then Acceptable Use of Policy and scroll down to a report tab. You can then join me in letting PayPal know of your experience and help me get an investigation started - the more people who do so the more notice I'm sure they will have to take.
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