I booked 2 flights on Tiger Airlines from the Sunshine Coast to Sydney, due to fly out this morning. I checked in over the internet last night. I checked messages and emails this morning - no cancellation notices from Tiger. When we arrived at the Sunshine Coast Airport, however, we were told that our flight had been cancelled. We were told we could rebook with them on tomorrow's flight - but there was no guarantee that this flight would not also be cancelled. I have almost never in my life complained about bad service and I don't care so much about the lost cost of flights and accommodation. However, I had a 24 hour window of opportunity to spend a day with both of my children in the same part of the world at the same time. I am devastated - Thanks Tiger Airlines!

We were due to fly home Sunday, 12/12/10 on the 2pm flight to Adelaide from Melbourne, was told at 1:30pm that the flight was cancelled and they "might" be able to get us home on the 9pm flight Monday night. Was offered no compensation but a refund will be issued in 3-6 weeks if we want, the answer to that was simple. Had to book new flights with Virgin, who were absolutely terrific, at a cost of $ 800 for 2 tickets, Tiger were immune to resolving the extra costs but told us they would 'try' to book us some accomodation if we like, at our cost of course. Tiger state they do not have a web complaints page anymore, i now can understand why.
Pay the extra with a recognised carrier as aleast you can be assured they will get you home.