I was really happy with the customer service at TigerChef. They didn't try to sell me things, they helped me find what was good for me. I was looking for a Ice Machine and I almost bought one for $2, 3oo and the lady explained to my why that one won't be as good for me as a cheaper one. I was so grateful I ended up buying one for $1, 400 and it works great! Just what I needed! I would was also really happy with a few other products I bought from TigerChef. They have good quality equipment!