i want to file a complain against tikona wi-fi. my user id is 1103758999 and may name is RAKESH BAJPAI i got connected with tikona on 11th may and I have paid Rs. 1213/- for installation changes in advance. The guy promised me for the good speed and active customer service but i found all this wordings as fake and i am just fed up with this slow speed and very poor customer service. i have filed complain on 12th may but no one come for the checking i have complained at least 20 to 25 times but i am not getting any response from this fraud and cheater tikona connection then i have also filed my complain in tikona toll free number bt they are also not giving us the proper answer i have decided to get disconnected with this rubbish connection and complain for this also then again the same reaction was given by the customer care now 10 days have passed and still i got no response . i have disconnected it from my computer and wanted tikona to take back their modem and return my money back. i want my money back. This is ma last responsibility completed from my side to complain to tikona now i will file complain against this in consumer forum

I had submitted my application on 23rd Oct for Broad band connection vide application # xxxx along with a cheque for Rs. 500.

After a week, installation enginner had come to my residence. HOwever instalation was not done since there was no coverage in that area.

I had requested to return my cheque along with the application but there was no proper response. Inspite of several reminders & calls, no one cared to return the cheque.

I have also mail them a couple of days back, hoping a positive response... !!!
at email # [email protected]

Hi Friends, do you have any suggestion for me to get back the cheque...

This complaint is with respect to the worst internet service provided by Tikona Digital Networks to me.

I recently subscribed to Tikona Digital Networks which projects itself as India's best Digital ISP. My ordeal started since the day I got this broadband installed. My user id is 11001118666. The problems I faced are as follow:

As per the Bill no. B1-932753 the Bill amount is Rs 425.89 for the period 8 May’10 – 26 May’10 whereas it became operational from 9 May’10 around 2:00 clock at noon & after 24 May’10 it is not working. Also please tell me how this amount is being calculated. As per my calculation it comes out to be Rs 320 (599/30 days * 16 days).

I am victim of this ISP after paying Rs.500 towards installation charges for a 300kbps internet with a Wi-Fi enabled modem. The speed I get is 9 kbps & it takes almost two hours to download file of 5 mb. Even dial up gives good speed. And to worsen this net refuses to work 8 out of 10 times.

Repeated calls only result in call centre execs telling me how SORRY they are and how they are ’escalating’ my issue and it will be resolved within 48 hrs which now added up to 6 days.

The last complaint number is 1 - 54319851 which was made as software wasn’t installed properly. The executives came on 24 May’10 & installed it & when the second issue was asked regarding slow speed they told

The net of the window was creating the problem as it disrupted the signal transmissions from APC.

The second argument was Signals are coming from multiple APC’s & not single APC.

They committed that the problem will be resolved within 48 hours but till now no action is being taken.