visited tim hortans yesterday afternoon for the first time.when i entered there was an employee having a argument with a costumer. the employee was being very rude and abnosioux .and was asked to shut up that he was being very annoying and needed to chill out. the employee became very angry and picking a fight with the elderly man saying he was going to come over the counter and knock him out. pointing his finger and swearing at the man. i was very shocked and disturbed by what i was seeing. that is no way to talk to a costumer. that is totally wrong way to act when working with the public. what a first empression to visiting the store. that employee should be repromanded for his actions.