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August 11, 2008
Bad service
Ordered a breakfast sandwich and was 1 or 2 minutes past 11 am... Hoque, cashier sold it to me even if I was off ime a little bit (at that time I had no idea what time it was and if Hoque had told me it was too late, I would have ordered something else.) Then I got to the counter to be yelled at by the little lady behind it, that it was over to go back to the line and get something else. I replied back to her that I had paid for it already, that their communication issue was not my problem (at that time I looked at my watch, it was 11:04... But before then I had NO idea whatsoever that it was a minute later than 11 when I was at the cash) She yelled back at me, all agitated, that she had told Hoque that breakfast was over and that was it. She was not making it for me.
Than I thought, why the hell am I going through this after waiting 20 minutes in line. I was asked if I wanted something else, and I said that I wanted my money back and left.
I will NEVER go and/or recommend to go to that location. I am not even that big of a fan of Tim Horton's any ways.
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December 14, 2007
Swap Card
My wife got me one of the swap cards that Tim Horton's are advertising. The card you never need to carry money if you have the card. The wife put $40.00 on the card, and on the way to work I stopped off at the Central Ave shop to get a coffee. I was waiting for about 4 minutes, when the server asked for the money, I told her I had $40.00 on the card, she said it would not work. In the end a friend from my work paid for it. I was really embarrassed. I have sent 2 Emails to Tim"s over the last two weeks asking them why I could not use the card. They have not even replied to me.
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