My daughter was admitted with a diagnosis of bipolar disorder. I was told the admission would take 1 hr then I would have to leave.
She was very scared and needed to talk to her family. She was not allowed contact with the outside world for the first 72 hrs. After that she only had 10 mins of phone time a day. After 48 hrs I went back and saw the terrible conditions my daughter was in. We were misled. According to the website and admission clerk, the residents are able to talk to family a few times a day. Each resident is told they will go through the 12 Step program, whether they have a drug issue or not. Most of the girls have drug or eating disorders, but they are not seperated. They all get the same poor treatment. The psychiatrist sees the girls for 10min for the inital visit. The girls fight with each other constantly and many have no family contact.
My daughter was lucky, I asked many questions and my daughter was able to stand up to the staff. We removed her after 3 days. Do not put your daughter her. Keep her with you, there are many out patient facilities that will not subject her to abuse.

http://www.complaints.com/2010/june/17/Timberline_Knolls_-_Find_a_better_treatment_cente_236027.htm

Is this true about Timberline Knolls?