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pipiyap
June 17, 2011
Difficult to cancel subscription
I subscribed to TIME at a very attractive price and was told it could cancel anytime if I found it is not suitable. Unfortunately, it is not what i am looking at hence I wrote to te customer service department to ask for cancellation. And the staff asking me stupid question if I had made the payment ( how could they send me magazine if I did not pay) and after i response to them yes, they did not come back to me for at least one month now. I had to send them reminder again. The staff name is Chiann Tong.
Totally disgusted with the service department
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superherohunt
February 16, 2011
Poor Condition of Product
When we got our February 21. 2011 TIME magazine, i flipped through and noticed that at least 10 pages (5 sheets) were missing from it and a lot more were very easily falling out. My guess is that the others fell out during the shipping process, but I was still really miffed. I still love TIME, but is there any way that i can tell THEM about this?
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daliaga
February 1, 2011
Late issues
Dear Richard Stengel,
I am a teacher and need to have TIME magazine delivered on time. For example, I just received today the issue with the January 24, 2011 date on it. It is happening every so often that I'm thinking of canceling my subscription and buy the one that it is on the stands on our local drugstore which are always on time!
Please see below the reply from the Canada Post OMBUDSMAN about my complaint of TIME being delivered very late to my personal address. The OMBUDSMAN basically agrees with Canada Post that TIME Inc. is responsibly for TIME to be delivered late!
Sincerely, David Aliaga
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Jon Wagner
January 5, 2011
Unauthorized Charge on CC
Unauthorized charge for magazine subscription. sent email to customer service to recind the payment and cancel any/all subscriptions.
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rsthakran
March 20, 2010
Non-receipt of gifts
Sir
I subscribed for Time magazine a few months back (can't recall precisely, but about 4 months).
The subscription was for a term of 2 years. I have finally received the first issue of my magazine on March 20, 2010, after about 4 months.
However, i have still not received the free gifts as promised on the subscription form, that is, TIME 4 Piece Travel Set.
My customer id with TIME is 030065965 (Ravinder Sinfh Thakran)
Please look into the matter and oblige.
R.S. Thakran
Mob. 9416380855
Rohtak, India.
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windsor
December 19, 2009
Overccharging
In April of this year 2009, I received an email from Time warner offering their discounted magazines on their friends & family subscription discounts. I already had a subscription & decided to go for the 3 year extension for $19.95 a year. Total was $59.85. Ever since then I have been getting bills for $59.90. I have told them that I already paid this. Somehow thay can't understand this. I have my bank statement that says they took $59.85 out of my account on April 23rd 2009. I e mailed them a copy of the statement & a copy of their first offer of the discounts, Which I had printed out & saved. Well yesterday as I was checking my bank account, The F--king scammers had taken out the $59.90 after all. So I paid double for the magazines & the idiots that work there tell me that I still owed the money. How do I get this back. I will try the Kentucky attorney generals office & my local TV troubleshooter for help. I hope the bastards see this & realize the are scamming a senior that is disabled & on a fixed income. The bitch that won't listen to what I tell them I named Valerie C. Afraid to use her whole name.
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Vaikom Madhu
November 17, 2009
Non-receipt of Magazine & gifts
Sir
I had subscribed for TIME Magazine for two (2) years. TIME-4 piece travel set was part of the offer made by Mr Richard Evans President, TIME International. I had sent the filled up form along with a DD (Corporation Bank, Kottayam) No. 185681 dated 16.09.2009 on the same day.
But so far I have received neither the offered gift nor a single copy of TIME Magazine evenafter two months have elapsed. Pl look into it and do the needful with a communication to me
Vaikom Madhu, Kingini, Chalukunnu, Kottayam 686001
ph 0481 2567148 Mob 9447056714
Nov 18 2009
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ashleymb23
August 11, 2009
charged my account
I signed up to get a free month of Time Magazine threw best buy. I never gave them my account number or anything. After the month was over they sent me a letter and asked if I wanted to renew the subscription and I sent them a letter back saying NO!! This was 4 years ago that I signed up. There was a charge to my account this month for $53.00. I contacted my bank and they took the non authorized charge off my account and are filling fraud charges to Time Magazine. DO NOT sign up for any free magazines anywhere!!
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BC Hull
January 10, 2009
Subscription change of address not honored
In May 2008 I extended my Time Magazine subscription for 3 years. In June 1998 I changed my address overseas. Called the company, - seeing as it was a change overseas - I expected to cancel and get a refund, but they told me "no problem" to the overseas address, so I gave them the new address. They said I would start to get the Aussie edition, and it should start sometime in August. I have yet to see a single issue. They have ignored my emails (phone calls from here - Papua New Guinea) to their 1-800 number don't work. And a phone call from here is so expensive it would consume the US$30 I paid in no time. So at this point I have lost my money and all confidence in Time Magazine.
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April 4, 2008
non receipt of free gift
IT CUST NO: 021055595 OCT08 002747
ASSURED FREE GIFT OF TIME EXPLORER TELESCOPE WITH THE SUBSCRIPTION OF TIME MAZEGINE IS STILL AWAITED EVEN LAPSE OF MORE THAN FIVE MONTHS.
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