Time Warner Cable / Road Runner

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Category: Services

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United States

Time Warner Cable / Road Runner Reviews

September 13, 2007
Stay away from this company!
Time Warner Cable
www.timewarnercable.com

Road Runner
www.rr.com

Time Warner / AOL / Road Runner has the worst customer service I have ever encountered. I had my service physically unplugged by a tech in order to plug my neighbor in. Seven missed appointments and numerous called to customer service later and I am still without Internet. This is the second time this month. Customer service says that I can't talk to a supervisor that one will have to call me back, never happened. Dispatch does not call back either. If I had not paid for service in advance I would switch carriers. Stay away from this company, if you ever have problems you will get nothing but lies and empty promises.

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