On Friday, 3/18/11, the Time-Warner Cable of NC coverage of the NCAA men's basketball tournament was completely unwatchable. There was NO viewable picture on the HD channel. The entire picture was jumbled bars across the screen.

The same mangled, unwatchable picture occurred during the 2011 Super Bowl.

We pay additional money for monthly HD digital cable service. TWC is a complete rip-off. Being able to provide quality service for infomercials at 3AM is not why we have cable television. The picture below represents what occurred for 10 minutes. I then switched to the non-HD channel to watch the game.

After reaching an oral agreement with a TW Supervisor that my monthly would be a certain amout for a year-my bill was raised nearly $30 a month more than the amount agreed upon-this is the 3rd time this has happened in the 27 months I have been a subsciber. Called them Sat nite and was given no satisfaction by 3 different supervisors after being put on hold for hours. This Co. needs to be sued in a class-action suit and the damages should be huge! This would help prevent immoral, illegal, and indecent activities by huge US Corps!