My husband was highly irate when he got up a 4:45 AM and turned on our television and nearly got blasted out of his chair because the volume was maxed out due to an overnight "upgrade" of the cable software program! We have had problems in the past with this whenever they have some sort of download; this time our TV turned itself off and won't come back on!
Needless to say, my husband is not happy that a $2000.00 TV is no longer functional, and, coincidentally, Time Warner had just done an upgrade! I'm no electrical engineer, but that seems mighty fishy.
We are backed into a corner by this monopoly of cable service...we don't really have a desire to switch to satellite...but we can't afford to buy another TV like this.
We were supposed to get a call back from Time Warner at 7:30 this morning...it is 3:41 PM and no phone call yet!