Time Warner Road Runner Internet Service

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Category: Services

Contact Information
Santa Monica, California, United States

[email protected]

Time Warner Road Runner Internet Service Reviews

thephxrising February 26, 2009
Lousy Service, Even Lousier Customer Service
Time Warner's Road Runner high speed cable internet servicce is AWFUL.

I have had the service since September, 2008. Since, not a month has gone by without problems.

Today (2/26/09) marks the fourth day in a row that my service has been out or faulty.

Fed up, last night I phoned customer service. I was placed on hold for 50 minutes and 59 seconds and STILL HAD NOT HAD MY ISSUES RESOLVED when I hung up.

Now, I have a wrestling match to look forward to when I FINALLY reach them and demand that payment for these four days (and probably counting) be deducted from my monthly statement.

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