Timeshare resale Reviews
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Edward Karmazin
December 27, 2010
Taking over 6.000.00 upfront fees
Company simply robbed us, taking 2.038.31 dol. in marketing fee, then taking another 4.195.00 dollars as so called closing fee for promises to sell our timeshare unit. Mr. Jon Stevens and Mr.H. Brooks sound like sincere and honest persons first taking a lot of time to talk with us and explaining everything in details, but after they got our money, which they practically stole from us, like common thieves, they become unreachable, not answering calls or messages, taking advantage of vulnerable retired people by putting their hard earned money in their own pockets to support their own lavish lifestyles.The company committed the fraud and need to be investigated with bringing criminal charges against them and suspending their license to protect aanother innocent persons against future robberies.6eae
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Nancy Niece
October 30, 2010
SCAM
Approximately the first of June, 2010, Mr. Chandler of this company called... Mr. Chandler, at first, was very personable and persuasive. After he got our money, he was very difficult to contact. When he was contacted he would tell us one lie after another. Finally, we were able to contact customer services which gave us a completely different perspective of the policies and procedures. Ultimately, we spoke with someone else who seemed to think that we had nothing better to do. The last time we spoke with her she was very aggressive and unprofessional. I would like to add that we are senior citizens and feel that this is just another way to take advantage of people using their wits.
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hotice
August 28, 2010
Scam
Anyone scam by Blue Scape you may want to read this.
Required telemarketing law in the State of Florida:
The law requires businesses that solicit the sale of consumer goods or services to be licensed, to post some form of security, and that their salespersons be licensed. It also requires the solicitor to identify him or herself by true first and last name and the name of the business on whose behalf he or she is calling. It requires a written contract that matches the description of the goods or services offered in the telephone solicitation, contains the name, address, telephone number and license number of the seller, and states the buyers right to cancel immediately preceding the signature. The written contract is not required if the consumer is given a full refund for the return of undamaged and unused goods or a cancellation of services within 7 days of receipt of the goods or a cancellation of the services and the seller processes the refund within 30 days after receipt of the returned merchandise by the consumer.
According to the law several laws were broken to whom ever conducted business with Blue Scape properties. Being a ex employee I know for a fact real names are never used when speaking to the seller.
The written contract seller received is not were discussed during the conversation.
There perhaps be a loop hole with the cancellation of services within the 7 days. If a group of people come forth claiming the same claim of deceit and refunds were not given within 30 days you may have a case. Good Luck
I am ex employee email at [email protected] if yo have any questions.
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Consumer Empowerment
August 11, 2010
Scam
Get Empowered, We can help you recoup your funds from Timeshare Resale Companies that have scammed you.
Consumer Protection against Timeshare Resale Scams. We are helping you fight back and get back your hard earned money. This year alone there has been more complaints against Timeshare Resale than any other issue. Have you been told that they have a buyer for you? Have you paid a up front fee? Have you been mislead or enticed to sign a contract? If so we can help.
Consumers are trying to make prudent financial decisions, many timeshare resale companies are scamming people by promising sales or refunds and failing to provide services even after taking large up-front fees and are not refunding them.
If any of this sounds familiar please contact us for a free consultation
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D Gerb
July 2, 2010
Misrepresentation/Fraud
Royal Resorts USA advertises themselves as a Timeshare Reseller with the ability to offer near actual cost for a time share to be sold in bulk to large corporations and companies worldwide. The initial contact is a telephone call to introduce the representative to set up the account saying:
1. They have a purchase requirement from a corporation to buy several million Wyndham points.
2. The representative states he has the authority to obligate and commit so much money to purchase the Wyndham Timeshare points.
3. Our telephone number is provided by Wyndham on a listing that only Royal Resorts USA has access to.
4. The representative then proceeds to offer a quote for the points that is approximately equal to the Wyndham value if purchased in a lump sum.
5. The representative then proceeds to say the closing should be in about four months and gives a general time such as a week in January.
6. The subject of “Marginal Equity” is brought up and should be available within three months of signing the agreement.
7. When outstanding points are discussed the representative proceeds to get a quote from the buyer.
8. Statements are made the proceeds from the sale are not taxable and this will be part of the closing package.
9. When the verification process is started there can be no mention of obligating for sale and no promises of completion or mention of any commitments on the part of the representative since this is a recorded conversation.
10. A copy of the agreement is sent as an attachment to an e-mail to be signed by one of the sellers then an original is sent for both signatures to mail back.
11. There is a refundable deposit attached to the agreement which is supposed to be the only money that is required for Royal Resorts USA to process the sale.
12. There is a single representative that starts then as time goes on there enters a manager, customer service, attorney, etc…
13. Principals;
a. Michael Daniels – Senior Inventory Manager
b. Carl Barron – account representative
c. Anthony Russo – depart manager/VP
d. Michael Marino – Attorney
e. Harvey Brooks – Customer Service
9/16/2009 Phone call from Royal Resorts USA, Michael Daniels, 877-343-8438, to see if we wanted to sell our 1, 000, 000 Wyndham points. After discussions and sales talk we decided to give it a try. There was a $2500.00 refundable deposit to initiate the agreement of $220, 000.00 selling price for the 2010 recurring points or deeded property for which the agreement would state $222, 500.00 as the selling price. The deposit was put on one of our open credit cards and accepted by Royal Resorts USA. The anticipated closing date would be approximately 1/5/2010. At this time Michael Daniels said he had the authority to allocate funds to purchase the property. During the discussion Michael Daniels stated that Royal Resorts was the only company with a Nevada Timeshare sales license and led us to believe Royal Resorts USA is the only authorized company to handle the Wyndham properties. At the end of the discussions we were turned over to Wendy, in billing, to verify the information with a recording of the phone call. During the recorded phone call we could not affirm the allocation statement or the statements about having a buyer available.
Summary:
Royal Resorts USA has misrepresented themselves in several ways:
1. It is evident there was not nor has there ever been large corporations lined up to buy Timeshares on the resale.
2. There was never any intent to close the contract.
3. There is no money available to pay for the purchase of the Timeshare.
4. The only reason was to convince sellers to list and pay the deposits.
5. There is no valid license
6. There is no connection with Wyndham Resorts or any Wyndham entity.
I have a 7 page documenting a majority of the communication available upon request.
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mohnkern
March 3, 2010
Lie to and ripped off
On October 24, 2009 I received a call fro Timeshare Market Pro offering to sell my timeshare. I authorized $699 one time fee because they "already had a buyer for my timeshare". They also promised to recover $685 wich I paid to Resort Equity Marketing in February 2003. They never sent me the contract for over 7 days, and when I received it I called them to cancel out on the deal, but they said the 7 day grace period had expired and they could not issue a refund. They did nothing but list the timeshare on their website, and they would never return my phone calls again. Is there any way to recover the money as I understand the State of Florida has shut them down?
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Jim and Sharon
October 17, 2009
Unlicensed Fraudulent Practices
We were solicited by Timeshare Liquidators to list our timeshare property in Cancun, Mexico for sale. They sold our property supposedly to a buyer in Dubai. They advertise that there are no upfront costs. Well, what they don't advertise is that they keep requiring the seller to keep prepaying closing costs, almost on a weekly basis. We have $7, 000.00 prepaid toward the closing and now the so-called compliance guy, David Strickland, is trying to extort another $2, 200.00 in legal fees before releasing our funds from escrow. We have contacted the Massachusetts Licensing Board, whose investigator found out that they aren't even licensed to sell real estate. We were never allowed to talk to anybody besides David Strickland no matter who we called for. At this point, the legal department of the transfer company is working with us as well as the licensing board for our funds after four months of being harassed and threatened by Mr. Strickland.
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aabf
October 16, 2009
FRAUD
My story is like everyone elses. We got a call from John Fraiser in April telling us he had a buyer for our timeshare that had already put 20% non-refundable deposit down. All we had to do was put down $1388.54 for a title and deed search and to get the sales process started. He told us that would be refunded no matter what...even if we backed out. I asked him what we could do that would make us lose the deposit and he said absolutely nothing. I put down the money, THEN got the contract and noticed a clause in there stating that the "marketing fee" would be refunded upon closing. I asked John about it and he said that was for people who were listing their timeshare with them which we were not because they already had a buyer so I could disregard that. What a fool I was. Well, 5 months go past and during that time they never called me. I called them and kept getting excuses why the "buyer" needed more time. At the end, the "buyer" had a loss of income and the "sale" fell through. I asked for my deposit back and they said I don't get it back because I canceled on them. WTH?? They are considering my deposit as a marketing fee. I have filed police reports, complaints to the BBB, to the Attorney General's office and to the Dept. of Agriculture and Consumer services. I also contacted my credit card company in hopes of getting a charge back. These people are heartless crooks.
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Olga T. Brannon
February 27, 2009
Refund
Realty Trade promised to refund my money if my timeshares did not sell in six month. Said they had a high customer base and sold to many international customers.
Ten days prior to the end of the contract I sent a certified letter to Realty Trade and the BBB of Central Florida requesting my credit card be credited in the amount of $495.00.
After call Realty Trade they advised me that I was sent three offers and I did not respond to any of the offers. My spam box was empty and to date I have not received my refund. I am still trying to get my reimbursement.
Will never do business with any timeshare resale company again.
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August 9, 2008
Lied to me
I was first working with Frank Johnson, who told me there was an offer on my property. I told him I was not going to pay any money upfront and he urged me that this would be a solid deal. When I had called back 1 week later he had told me that the buyer purchased another property because I took so long. I had no worries there was no loss. About 1 month later a Mary Evans called me with the same pitch, unfortunately I was not so lucky this time. I paid over $1250 for a sale that was supposed to be final, now everytime I try to contact Ms. Evans, she is always out on a closing or with a client; and I never get calls back. This wouldnt have been such a bid deal, but the promises and reassurances from Ms. Evans made me feel comfortable enough to move forward. I hope that no one else will fall into her web of deceit. She will tell you anything you want to hear and if her line of crap isnt good enough she will put another lady on the phone named Natasha; who is just as good... Now I know its not all of countrywide because my friend Jia signed up with no problems or fake offers...
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