On June 28th, 2010, We were contacted by Eric Wilson at Gateway Resort Services LLC
Eric stated that he had a cash buyer if we were willing to sell our Cocoa Beach Timeshare. He said he had an offer of $10740.oo for our resort property.
When we asked Eric why he contacted us, Eric said his buyer was going to buy a property at the same Resort (The Resort on Cocoa Beach) but the previous sellers title had leins and the deal could not go through. Eric contacted us hopeing we would complete the sale and satisfy the buyer who already had money in an escrow account. I asked Eric, if the buyer did not complete the transaction then what ? Are we out $697.oo ?
He said we would get a refund "and" the down payment money in the escrow account.
Eric said all we had to do now, was contract with Gateway Resort Services LLC, pay their marketing fee and we should be able to close quickly.
We paid $697.00 to Gateway Resort Services LLC on July 1st, 2010 through "Alert Pay".
Alert pay is merely handling their merchant transactions. The money went to an Alert Pay account in the name of
[email protected]
[email protected] is in reality Tina White, the owner of Gateway Resort Services LLC.
After weeks of not hearing from them, I called Gateway Resort Service LLC. I spoke to Nick Richards. Nick said that Eric Wilson was no longer in that office and was transfered. Nick would be handeling our file from then on. Nick said our title work cam back clean and they were just waiting on the attorneys to set a closing date to complete the transaction. Nick said there was a check for $10, 740.oo from the buyer in our file ready to go. Nick said he would get back to us in a few days with a closing date. Nick did call back the 15th of August and said the deal would close at their attorneys office on August 19th, 2010. He said a check would be over nighted to us by Fed-Ex and we would receive it on the 20th.
The 20th came and no check arrived. I called again on the 21st and asked where is our check ?
He came up with an excuse that the buyers didn't sign one of the documents. The document was being sent back to the buyer for their signature. I asked Nick the name of the buyers, He replied Mr.and Mrs Henry Bloom.
I called again on the August 30th to check up on their progress. I spoke to Maria, Nick was not availble. Maria pulled our file and said that the buyer could not come up with the cash and Gateway was looking for another buyer. (Strange they couldn't come up with cash when a supposed check for $10, 740.oo was in our file.)
We did some Google searching on the internet August 30th and found that Nick Richards had told another potential customer that the buyers names were Mr.and Mrs.Henry Bloom. That is when we knew we were being SCAMMED. Obviously Mr. and Mrs. Henry Bloom is just a standard response when people ask for the buyers name. You may find the posting at the following web address
http://aolanswers.com/questions/Gateway_Resort_Services_LLC_money_735517138236780?reply
We have contacted the Florida State Attorney Generals Office and found that Gateway Resort Services LLC already has 6 complaints on file. We will also be filing a complaint. Gateway has only been incorperated since January 10th, 2010 as evidenced by the web address below and we can assume the complaints are just now starting to roll in.
http://www.corporationwiki.com/Florida/West-Palm-Beach/gateway-resort-services-llc/36480744.aspx
August 31st, I called Gateway and spoke to Nick Richards again. I let him know I was angry that the supposed cash buyer couldn't come up with he money and I was not informed. I told him that looking for a new buyer was unacceptable and we wanted a refund. He refused, stating that we were bound to the listing contract regardless of previous verbal promises made.
It is a shame that some companies have to use deceptive and fraudualnt sales practices to entice customers into paying for their services, knowing all the while that that are lying to make a buck.