Who the hell does this company think they are to ask for every piece of personal information possible, and images of your SSN card and drivers license, and more, and hassle you at the same time. YES, IMAGES. Scary when you think of the abuse possible with today’s technology.

They will ask for your social security number, date of birth, all addresses and not just one, all your numbers, including cell, and they will insist on you providing scanned images of your social security card and sending to who knows where. ARE YOU KIDDING! This is illegal too. They have no right to force people to provide a full image of their SSN cards, and have those images float around on all their networks and computers. Talk about making it easy for ID theft. They will not tell you that they will delete or remove the images, because they do not. How the hell do we know who is looking at all that information. We do not know, and I am pretty sure they really do not know of everyone who sees that information either. Talk about making it easy for others to make fake SSN Cards and using that info to make fake passports and other information.

WRITE TO YOUR CONGRESS PERSON, AND HAVE THIS COMPANY SHUTDOWN. NOW! Write FTC (online easy submission: https://www.ftccomplaintassistant.gov ). Have their privileges blocked now. Stop their operations immediately in the USA, and other countries.
They want to hassle American’s, and extort information? OK, lets show them.

They will not allow your information to stay private either. Against privacy laws. They seem to think they can do anything they want with your information. They insist on making it visible and public when the payment is sent. So forget about sending private money for some small job done by some developer in India. If you wanted some work done, but do not want your name and information to show, FORGET ABOUT IT, it will.

After scheduling even less than $100, they hassle you for all kinds of confirmation, and information. They seem to do less when you schedule larger amounts. Very odd. They do not call when they are suppose to. They are rude on the phone. A wireless call, or a cordless phone are not secure and you should not have to restate all of your private information all over again via phone. The whole point of submission via secure connection of HTTPS is to retain security, and they totally destroy that security by talking about ALL your private information (SSN, DOB, Addresses, reason for sending money, phone numbers the other person’s name and information, and more). WHO THE HELL DOES THIS COMPANY THINK THEY ARE to insist on knowing the details of the work payment is being sent for. My bank does not hold my check payments and say tell me in detail what this payment is for, and what was done. None of their business! I should not have to disclose details, other than provide a general answer or category of service or product. Again, illegal extortion of information. I am not going to provide survey information for them. Great way for them to see what is in demand, and get into that business or abuse that statistical data in many other ways. They have no right to ask for such things. They do not seem to understand what Non-disclose, or NDA is.

How the heck do I know that the guy who is rude on the phone, or gets bothered by me will not do something wrong with my information. PEOPLE, this is India we are talking about. If someone can get their hands on just $10, 000, then that person is covered for something like five years. It takes just a few ID thefts for some guy to not need to work for the rest of his life there. This company just makes it easy for ID theft of your information, and all in the supposed name of “security”. If you ask them about their security measures, they will not tell you. If you ask them what went wrong, they will not tell you. Instead they will shutdown your account, and keep all that information anyways.

They make all kinds of mistakes, and quickly use that as an excuse to get more personal information from you "for security reasons".

Oh, of course you will have to provide them all your bank account information. But wait, they shutdown your account soon after, but they still have all that personal information. AH! Where is that kept? How many archived copies do they have? Who sees it?

Their operation seems so, so POORLY DONE. You would think for a company that does so much business, they would have a much better website interface. ABSOLUTELY AWFUL customer website interface. Very difficult to use. Navigation is terrible. You will get stuck in the wrong place of the website, and no way to go back. Extremely poor design. They force you to schedule a phone call when you want to send money, but for a supposedly large company they are not willing to spend five dollars to develop a proper scheduler that works correctly and does not waste your time by including the hours during which they are not available.

You will not get the confirmation call when you are suppose to either, and they guy just calls whenever he feels like it. So much for the scheduling.

Forget about getting any explanation or help on the usage of their Client Website. No useful Help links, No useful FAQ, and no proper navigation on all their pages, and much more issues.

THIS IS A BAD COMPANY. THEY ONLY CARE ABOUT GETTING THEIR FEES FOR YOUR MONEY, AND CARE ABOUT GETTING AND HOLDING YOUR MONEY. THEY DO NOT CARE ABOUT CUSTOMER INFORMAITON SECURITY. THEY ABSOLUTELY DO NOT CARE ABOUT CUSTOMER PRIVACY. Holding your money makes them a lot of money in interest.

I think they may have a sort of monopoly, and so that is maybe why they behave the way they do. If you know of other providers that provide the service of sending money, then post them here. Real providers. Not just resellers or advertisers. No expensive ones either. Low cost realistic providers please.

Are they pulling my credit report? I never gave them permission to do any such thing. Not allowed! They have all your information, and this Indian company seems to think and feel like they can do anything they want with all that information.

FYI. Here is an online link for contacting your congress person. Although I have some small issues with that site too, but not getting into it here. I am providing it for those who want to make use of it: https://writerep.house.gov/writerep/welcome.shtml