TimeWarner Cable
| 5 stars | | (0) |
|---|
| 4 stars | | (0) |
|---|
| 3 stars | | (0) |
|---|
| 2 stars | | (0) |
|---|
| 1 stars | | (5) |
|---|
|
Category: Entertainment
Contact Information
621 N. 5th Street, Albemarle, United States
Phone number: 704-550-5244
|
TimeWarner Cable Reviews
|
cpb
March 9, 2010
Early Termination Fee charged because THEY CAN'T PROVIDE SERVICE!
I was very disappointed with the lack of customer service and cooperation that I got from Timewarner cable and I quickly learned that they DO NOT care about the customer, only the $$$ they make off of you. I have been a Timewarner customer for over 15 years. I moved from another city and had to reestablish service at the new address. I had the service for 11 mths and because of employment, I had to move 1 mth before my contract was up. I tried to have them to transfer service to the new address, which was about 20 miles away, but THEY COULD NOT PROVIDE SERVICE TO THAT ADDRESS because TIMEWARNER WAS NOT YET ESTABLISHED IN THAT AREA. I was forced to go with Windstream which is awful and I hate it. I believe dial-up would be faster than their high-speed, but that is another story. I took my box in and paid my final bill at the store and then I get another bill for an early termination fee. When I called to tell them that I did not terminate because I chose to, I had to terminate because they could not provide services in that area. They DID NOT CARE and I went over the manager's head...they told me if I did not pay for it then I would be turned over to collections...and they did... and it showed up on my credit report!!! And wouldn't you know...2 months later they set up Timewarner in that area, but now I could not cancel Windstream because I would have then had to pay Windstream and early termination fee. Timewarner has so much business and THEY TALK about how much they value their customers, but they know that with every cancellation, they will have 3 more to sign up, probably because they have the market so monopolized that people really don't have much of a choice. Although I hate Windstream, I will remain with them because they actually seem to care about the customers (even if they do have crappy service). TIMEWARNER CABLE...SHAME ON YOU FOR NOT PUTTING YOUR CUSTOMERS FIRST AND NOT APPRECIATING THE ONES WHO ARE LOYAL TO YOU!!!
|
|
|
October 30, 2009
Poor insultors
I've had timewarner cable insulted more then once at my home evertime I've noticed I get a white insultor the insultation never go smoothly, the insultor have to come back three to four time to fix the problem this time the phone is work right the phone will just go off at night an be off the entire day, until they decide to come fix it at 7 pm, the last time the cable box wouldn't work the next time the internet wouldn't work. Theses company hire people with issues problem at home or excons,
the company last me as a costumer in Durham NC b?c of the same problems now here in Raleigh it's the same way.
|
|
|
Merrick
June 9, 2009
$100 rebate gift card
Ordered the bundle package in November. Was given papers to submit for $100.00 rebate gift card.
I have called 8 times and given a different answer everytime...There is NO REBATE...it is a scam
|
|
|
Darren
March 16, 2009
Fraudlent Charges
This company is awful. I had them for a year before moving to a condo that is directly underneath my old condo. After I moved I had my cable transferred downstairs. That started the whole problem. After numerous trips and 8 cable/DVR boxes later they finally were able to get my service to work. But they still could not get the On Demand for my HBO/Showtime to work correctly so I cancelled those items. Well that was two years ago. Now I just received my current billing and I have $952.00 adjustment on it. There was nothing that explained the charge so I called their customer service department and they told me it was On Demand movies from my old account that had not been paid for. I said no it wasn't I have all of my old bills and it shows exactly where I paid for the movies that I ordered. They could not give me a list of the movies or tell me when they were ordered.
They suggested that I go to my local office and they would have more information. Well I have now order a new service that will be installed this weekend and I plan on going to the local cable office with my DVR and Cable box in my hand for the adjustment and tell them I will not be doing any type of business with them ever again.
|
|
|
November 4, 2008
Fox News channel 57 signal breaking up ----
Channel 57 Fox News---Signal breaking up---for 2 weeks--
|
|
RECENTLY UPDATED REVIEWS
Taxi To Heathrow & Heathrow Taxi Transfers
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing
Escort ladyluck Frankfurt
Bulk SMS Gateway in UAE | Best Bulk SMS Service In UAE
REQUESTED REVIEWS
REVIEWS BY CATEGORY
|
