Do not purchase any service contracts from this company! I purchased a 5 year unlimited aggregate limit tire and wheel contract from this company. As per the contract the company is supposed to repair or repair the tire as long as they pre-authorize the work to be done. If you put in multiple claims against this company, they will purposely try to inconvenience you by making you go to multiple repair shops, wait hours or days for their inspector to inspect the tire, threaten to cancel the contract, etc... Last month I was pre-authorized to have my tire repaired. After submitting the paperwork to Auto Knight, I received a "claim is denied" letter from the company. I contacted the company and was replied to by owner Jeff Rizzo. It seems that the company has a problem with the service center where they authorized the work to be done, and they are taking out their grief on me. The owner of Auto Knight tried to intimidate me with his unprofessional and threatening e-mail responses to me. He initially accused me of lying and threatened to alert the authorities. In a later correspondence his employee Eric Zengbe stated that Mr. Rizzo will agree to pay my claim, but only after they receive paperwork from me to cancel the contract. Basically, this company is trying to use underlying tactics to persuade me to cancel my contract by withholding my pre-authorized claim payment. After looking at this board, it seems that this person Jeff Rizzo had dealings with a company that went out of business known as Ultimate Warranty Corporation. Ultimate Warranty must have left many people unhappy. On December 26, 2007, Mr. Rizzo even replied to a complaint on this board and accused a poster of "hiding under a false name, obviously just another coward with a voice."
That post by Mr. Rizzo should tell you all you need to know about Auto Knight. Don't do business with Auto Knight or Fortegra Financial.