My husband and I recently purchased 2 new tires from the Tire Kindom on Woodruff Rd. in Greenville, SC. I started noticing a really loud whining noise coming from the front end of my car. It got so bad that we took it to our mechanic. After being with out a car for over a week, my mechanic said that our front end had to be totally re-done due to them putting the wrong size tires on our car. It is a 2001 Ford Explorer. The damage so far is $950.00. They are admitting to putting on the wrong size tires but taking no responsiblity for the front end. Our Mechanic consulted with another as well as Ford and all three concluded it was due to the wrong size tires (by 3 inches) being put on our car. We will be suing as we were told the rear end will have to be done as well. They suck and are so horrible!!! BEWARE!

Lately, every time I got to Tire Kingdom I am assailed with every kind of unneeded repair a persaon can imagine. I hate to go to Tire Kingdom because I will have to have an ugly confrontation over repairs that I don't need at ridiculous prices. Most recent one was $796.00 for tie rod ends and shock absorbers. Independent mechanic says neither repair needed.

This happens every time I go to Tire Kingdom. I could take in a brand new 2010 car and they would tell me I need tie rod ends and shock absorbers.

A visit to Tire Kingdom is stressful. The worse the economy gets the more repairs my car needs.

I am the wife of a 5 ase certified technician. I am very upset over this new flat rate system. My husband has been in this field for over 20 years and does the best work he can do for tire kingdom.

He works 50+ hours a week and is now making less money then before.

I know now that this company does not care about there employees, they've proven that. You've increased your store hours, your opened on Sundays and there are very few paid holidays.

I wish they would work side by side for a couple of weeks with a tech.just to see how back breaking it is, how they get cuts and burns, and the grease is so embedded in there skin that nothing takes it off. They are out in the heat, and cold as well.You try working in 90 degree weather and work on a car that engine just got shut off (the heat is unbearable).

Since this new flat rate went into effect my husband, on average makes a good $200 -$500 less than if it was still commission.It is causing alot of financial problems with my family.

We were struggling before this and now it's worse. We are down to 1 car, our other one was repossessed because we couldn't make the payments, and we are fighting to keep our home that we've had for 12 years. When he takes home only $1182. after working 2 weeks and our mortgage alone is $1200.that gives us(which is a family of 4) just about a $1000 a month to pay all other bills, groceries etc. IT'S NOT WORKING!

There is no going out to any fast food restaurant or steak for dinner in this house.

Even the morale in the shop is bad. I wish you higher ups could see what your doing to the men who work very hard for you.The district manager comes by and says keep up the good work, well that doesn't put food on the table or pay our bills. I wish you would come up with a better way to pay your employees.

I know the economy is bad but you found a way to take more money from your workers so your life style doesn't change and that's truly not fair.

My husband comes home and is very stressed over how little money he made and he hates the fact of going to work the next day only to work another 11 hours to make little money. It is putting a strain on our relationship and our family as well.

I truly hope that someone reads this that can make a difference as to what is going on.

Managers and service managers don't care, they are only interested in there weekly pay and there BONUSES. So if they cut some of the techs flat rate hours to get it that's what they do. So much goes on in the shops that you don't know about or don't care to know.

How store managers leave much earlier then there suppose to...then go in the next day and change there time. Or there to lazy to even try to sell recommendations on the estimate slip...then the otherworkers out front get mad at the boss so they don't do it either. It's like a big soap opera at times.

My husband has worked on cars and the part is defected only to have to do it again, or worked on cars that someone else did and not get paid.

But let him mess up and right away the manager will take flat rate time from him.

You want DNA's and PMA's and check this and do that but what do you pay your tech for doing all this?

Please...something has to give...you bet I'm mad...stressed, tired, worried, and most of all scared.

Bought a tire from Tire Kingdom and had it mounted. When they finished with my car they pulled it around by a pop-up tent they had. Wind grabbed tent and bashed it into my car.

Employee comes out with a rag and starts rubbing the damaged areas. I tell him he is making it worse. His reply is that he is using a compound that wipes off. Wrong!

I was told to have someone look at it and they would take care of it in house if it wasn't over $100. I'm no body expert but a bmw m3 w/ a dent is going to cost a bit more then a hundred bucks.

So I come back with estimate of around $750 and was told to get to more. FAir enough. I don't live in the area of this TK but did run around that day and find two more shops. All came in w/ estimates of around $750. All said employee actually made it worse by taking off clear coat of car.

When I returned to TK the manager stated he was going to use the lowest estimate. Again fair enough I think. However, I am not going to use the shop w/ the cheapest estimate. My son had done some damage to the other side of my car. When he has the money for that repair I will get it all done by a place I trust and have my car all one color.

It was then the manager informs me that they will not giving me the money for damaging my car because I might go on a cruise to the Bahamas! I reminded him he owed me for damages they created. And it was my choice when I wanted car repaired and with whom. He again stated he would pay the company of his choosing cuz he didn't want me going on vacation.

I have a call into the general manager now.

Two tires and alignment cost me $258.00, I have been back three times on the alignment. The tires had extra charges amounting to $58.00 and the alignment cost me $79.00. The car still pulls to the right and shimmeys at 36 mph. Better this place be put out of business, really dishonest, over 30, 000 complaints on the internet for "Tire Kingdom".