On Monday I had my tires rotated, balanced and alignment performed. They did not have the oil filter so I waited until today, before Thanksgiving, to have the oil change completed.

As I was about to leave the manager, Lee, indicated that the air filter was "very dirty" and that, while it did not need to be replaced today, it should be replaced soon and asked if I wanted it replaced right then and there.

I replied that, no, I'll wait until early 2010 and then have it replaced. He warned me that a dirty air filter may cause the auto to over heat.

When I got home I pulled the air filter and it was completely white, as it should have been since it was replaced when I bought the car a few months back. I called back and got hold of "Jeremy." Jeremy apologized for the manager, Lee, and said that "he'd told the shop guys to actually inspect the filters instead of guessing that they were dirty by the number of miles." Can you believe this stuff?

When I asked him how could I ever return and how could I guarantee that my tires were rotated and balanced he replied, "yes, I can understand your question!"

Do not trust this shop!

it was said that if I spent over 500 dollars i would receive a gas card. I neve received this gas card and i have spent almost 1100 dollars since i have had the card. I would really like to get what i was promised!!

I have been very frustrated with trying to pay my tire kingdom credit card bills. There is not a clear website address and when you finally find one you can't get back to it again even if you save it to your desktop or favorites. If you try to call the company they tell you there is a $14.95 fee to pay over the phone. If you don't get it in the mail in time they will charge you a ridiculous late fee and to priority mail it it will cost $17.95. Last month my payment was for $12.00 so obviously none of those options were going to work. I want to know why there is a fee to pay over the phone and why you can't ever get to the proper website easily to pay online. This is messed up.

I am done taking my cars to Tire Kingdom. They may be fine to purchase tires ONLY, but anything else stay away. On two occasions I had issues. The last issue I had brought my car in for new tires. I got a call saying that I needed front brakes and 4 new struts. this was the second time theysaid I needed new struts. They first gave me a quote of about $750 then someone called and said it would be aobut $1100. (struts only) I took it to my Lexus dealer and they did a full testing of the suspension, called a bounce test etc. They saw nothing wrong with the suspension. They did not recomend replacing them.

Time before took my wifes car in and they said she needed new front brakes, did not get a second opinion and did the brakes. About 3 weeks latter needed to take car in to my toyotal dealer. They said my brakes need to be fixed. I told them I just got them fixed, they said they did not fix them properly, thus needed to spend another $250 on top of Kingdom $200.

The ONLY think I would let tire Kingdom do is replace your tires and maybe an oil change, but I am sure theywill find othe costly repairs to suggest. GET a SECOND OPINION.

We purchased two tires on August 2007 for our sons 2005 Ford Focus. He put exactly 25, 000 miles on these 60, 000 mile tires. We realized in May 2009 that one tire was not retaining air and that they both had no tread and needed to be replaced. As the tires were under 2 years old and under 50% of the manufactures mileage usage, we expected Tire Kingdom would credit us about 50% of the original tire price toward replacement tires. Original price was 100.00 each.

They instead informed us the tires showed uneven wear and they would only credit us 25.00 on each tire. Please note that the tires were rotated three times and realigned once in this 20 month period. We agreed to the replacement deal although we felt it unfair.

Then to top it off we realized when we got the vehicle home that the manufacture date on the tires was March 2006! The new tires we had just purchased were already three year old and will be worthless and dangerous in three more. We did try to view the code before leaving Tire Kingdom but the tire was installed in such a way that you must crawl under the car with a flashlight to see it.

I will never do business with this company again!