T.J.MAXX

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Category: Lifestyle

Contact Information
Granby, Connecticut, United States

T.J.MAXX Reviews

cmss January 12, 2010

return policy

The receipt says that you can return items with a receipt within 30 days. The problem is that when i went to return an item that was bought for me as a gift and the returns counter said T.J. Maxx had a Christmas policy. This policy she said but could not show me proof of meant that after the 5th of January i could not return the item for the money that was paid for it but had to get a money order. Their was no gift receipt for this item it was a regular receipt. I have shopped at T.J. Maxx before and even worked there when i was a teenager and have never heard of this policy and still haven't seen any proof of it. I don't plan on returning any time soon because of the aggravation.

Linda Stewart April 29, 2009

TRASHY Manager

I have been a loyal shopper ever since the store has opened I live close by and stop in many times a week. The store up untill a week a go has always been clean with friendly people working there it was unlike any other t.j.maxx. I came in about a week a go and was shocked to find I could hardly get down the paths for tables of shoes. There was not enough room to walk and if some one else was in the way you couldn't go around them. The store was a mess not like it had ever been before so I asked a girl ware the store manager was. I was pointed in the direction of her and made my way over.The manager was at the front of the store talking very louldly to a young girl. The manager was having one of the girls take down a display wall because the manager told her it was not classy. The girl looked very upsett and did as she was told then muttered that the girl had no class either I was shocked to see that. I then went over to the manager and told her about the shoe tables and she told me this is the way we do things now. I then said it never looked this poorly befor and the store manager told me things change. I felt she was rude lould and she her self was lacking any kind of class. I will no longer be going to that store because they do not know how to talk to people.