TLG Live Well is a company that works with 1-800-Flowers to offer discounts to consumers at a membership status. They are not a stranger to this board I've recently discovered. I found they had recently charged my debit card $38.99 for a membership fee that I had never authorized. Apparently, when you accept a 15% off coupon from 1-800-Flowers on your next purchase, it automatically signs you up for this program. A trusting consumer assumes that the coupon is a thank you for shopping on the site, however, its just a hook to process unwanted charges through this secondary site. I called immediately and was welcomed with a suggestion that I use the benefits I've been given since I was charged. Though normally understanding, I replied very calmly that I did not authorize them to sign me up for anything and I don't want any of the coupon offers that the operater was willing to send. He notified me that I would be refunded the money in the next 7 business days and my membership would be cancelled. He sounded very scripted and when I didn't accept his first suggestion, backed down to my response which shows me that he must field these call all day long. This company definitely makes money off people not checking their statements because had I not paid attention, they would have continued to charge me every month. This situation honestly makes me no longer want to buy through 1-800-Flowers. The company has always delivered wonderful service but who wants to worry that if you click the wrong button you'll charged for something you didn't purchase? I'm definitely disappointed in the their affiliation with this kind of scam.

Check your credit card statements! Esp if you've ordered flowers through 1-800Flowers.com. TLG is an affiliate of 1-800Flowers.com and when you order flowers if you choose to receive a rebate on your order you will inadvertently be signed up for a bogus membership w/TLG Live Well. The membership is worthless, provides no service whatsoever and no communication to it's members. It will however charge your credit monthly fees. I have been charged twice a month by them since January: 1 charge of $12.99 and one of $38.99 each month. I should have been more diligent, no doubt but that doesn't excuse this theft. I have contacted both TLG Live Well and 1-800Flowers.com and neither is willing to help so I've initiated disputes for the charges. If anyone knows of a current class action suit against either company please provide info. In the meantime, buy your flowers elsewhere!

I made a purchase from 1-800-Flowers a little over a month ago, and just noticed a charge for TLG LIVE WELL, however I NEVER authorized this, beings that I've worked for a bank in the past, I have knowledge about fraudulent purchases. Ironically when you call TLG LIVE WELL, the customer service is closed. Anyone who encounters this, has to speak to someone at their bank to fight the charges, overdraft fees (if needed), and possibly request a new bank card to avoid a new charge.

I have ordered flowers from 1800 flowers and never had any problems for a couple of years. I have just recieved a debit of 38.99 on my bank account which also cost me 35.00 over draft fee from TLG live well. I searched this company and landed on this site. Only way i knew it was from 1-800flowers is due to this site and the other complaints I would like to cancel this due to I did not sign up for this and have my funds returned. Live well gave me a customer service number 800-793-2318 but can not get through.

I received a charge for 35.99 on my credit card today from this comapny. I DID not authorize this charge. I have no way of calling them to complain and have it removed. I can not find them on the web of by any other method. I need to have this money refunded to my account.