With the many complaints that I have read about TLG I found interesting that HSBC is mentioned in many of them.
I have the same issue of unauthorized charges on my HSBC credit card. Since it is Saturday and I REALLY don't want to listen to recordings I have to start this mission Monday. well I will be trying to recoup the money involved and believe you me this will hit any news organization that will take it on also.
If you are in New York in any borough and have similar problems with TLG AND HSBC please please e-mail me with the info.
Thanks and good luck to us!