TLG LOANS TOOK £399.99 OUT OF MY BANK WITHOUT MY PERMISSION ! THEY SAID THEY WERE SEEING IF MY BANK ACCOUNT WAS LIVE AND THEN AFTER THIS THEY SAID THEY WERE TAKING AN AMOUNT OUT AND COULD NOT TELL ME HOW MUCH UNTIL I WENT TO THE ADMINISTRATION DEPARTMENT WHO ALL HAVE ATTITUDES ! THEY TOOK THIS OUT 28/04/09 AND HAVE AGREED TO REFUND ME, STILL TO THIS DAY I DO NOT HAVE THE CASH BACK AND I HAVE SENT LETTERS, FAXES AND TRIED TO CALL BUT NO RESPONSE. I WANT MY MONEY BACK AND COMPENSATION, ITS DIGUSTING AND THIS COMPANY SHOULD NOT BE ALLOWED TO TRADE ANYMORE