offensive, Mean, nasty, abusive, threats of violence, threats, vulgar and bigot SMS messages from account holder/client with phone # 214-881-7312

2148817312
Type: Cell Phone
Location: Dallas, TX

214-881-7312 is in Dallas area, TX
in or around Dallas, TX (zip 75207)


Exchange 214-881 appears to be located in Dallas, TX. (Dallas County, Zipcode 75201)
Company: AMA COMM., LLC DBA AMA*TECHTEL COMMUNICATIONS-TX
City: Dallas
State: TX - TEXAS
Zip: 75201-2628
[email protected]; [email protected]; [email protected]
[email protected]; [email protected]

i have had tmobile for 2 years...when the time came for the contract renewel, i tried to cancel and customer service wouldnt let me..they talked me into another plan that they said would be cheaper...turned out was 100 bucks more a month!. after that, my phone broke, went into a tmobile store to get a new phone, was charged 118.00. the phone barely worked, bad reception, dropped calls, etc...i complained a few times but tmobile would not give me a new phone without charging me..i cancelled my contract and now naturally, got the the bill for the early termination fee and previous balance...total $400.00. dont ever use tmobile!!!

Either I overpaid TMobile by over $3500 or they took the wrong amount for my phone bill out of my account. At any rate, I reported it Aug 3, they still have not given me my money back. They finally authorized a refund on the 7th, what took them 4 days? It is now the 11th of Aug and still no money. They show they have refunded me on my cell phone bill, but they have not.

I extended my contract and signed up for the MyFaves promotion where I was to receive a free flight. I have submitted my request (as well as two of my friends) and all of us were rejected, saying we didn't fill the form out correctly. It was an automated message that told me this. I've spent four days on the phone with Tmobile and TLC (the scamming travel company that Tmobile contracted with) and no one will help me. Ｔｈｅ　”Ｔｍｏｂｉｌｅ　Ｃｏｎｃｉｅｒｇｅ　Ｃｕｓｔｏｍｅｒ　Ｓｅｒｖｉｃｅ”　ｐｅｏｐｌｅ　ａｒｅ　ｒｕｄｅ　ａｎｄ　ｃｌａｉｍ　ｔｈｅｒｅ　ａｒｅ　ｎｏ　”ｓｕｐｅｒｖｉｓｏｒｓ”　ｔｏ　ｔａｌｋ　ｔｏ　ｅｘｃｅｐｔ　ｓｏｍｅｏｎｅ　ｎａｍｅｄ　”Ｄｅｂ．” Deb doesn't return her calls and apparently (or conveniently ) was out of town until 11/12. Her mailbox was full (probably with complaints). Tmobile says there is "no president" of the company as it is "publicly traded." A "supervisor" named Steve told me this today. He then admitted that Robert Potson was the president but doesn't take calls from customers. Tmobile also says TLC, the travel company, doesn't have a "phone number." I told them to sell them one from t-mobile!

I hope everyone is calling or writing their attorney general's office and notifying their news stations about this scam as Tmobile is going to launch another "free flight" scam in about a week or two.

Get the word out! Shame on you Tmobile!

Please visit the website provided here for more information about the problem.

http://forums.t-mobile.com/tmbl/board/message?board.id=Android3&thread.id=14957&view=by_date_ascending&page=1
I purchased the new Google Phone G1 from TMobile assuming that google and TMobile will provide good support. But I am upset that the support and attention is very poor. I am surprised to see that
Basically, customer support rep told to reset the phone to factory default for a problem that the phone was not connecting to internet. The factory reset messed up everything that I could not even get the phone to make any calls [some additional functionalities of the new phone won't let you get to the main screen without connecting to Google servers which obviously needs internet]. Now customer support says it can't help with it and asking to wait until they find out a resolution and they don't provide any alternative on how I will manage without a phone. I am very upset with this kind of service from TMobile. It has been 3 days since this happened and they do not have a clue on what to do.